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Client Relations Specialist

2 months ago

Edmond, Oklahoma, United States Comma Insurance Full time

Company Overview
Comma Insurance is dedicated to providing exceptional service and support to our clients, ensuring their needs are met with professionalism and care.

Position Summary
The Customer Experience Associate/Receptionist plays a vital role in our organization by serving as the first point of contact for clients. This position is responsible for managing client interactions and ensuring a seamless experience.

Key Responsibilities
1. Greet clients and visitors in a friendly and professional manner.
2. Manage incoming calls and correspondence, directing them to the appropriate departments.
3. Maintain accurate records of client interactions and transactions.
4. Assist clients with inquiries and provide information about our services.

Information Handling
At Comma Insurance, we prioritize the confidentiality and security of your personal information. We collect and utilize your data solely for the purpose of providing our services and evaluating client needs. All personal information is stored securely and transmitted using industry-standard encryption protocols.

Data Security
We implement robust security measures to protect your personal information. However, please be aware that no method of transmission over the Internet is completely secure. We strive to maintain the highest standards of data protection.

Policy Updates
Our privacy policy is subject to change, and we encourage you to review it periodically to stay informed about how we handle your information.

Contact Information
If you have any questions regarding our privacy practices, please reach out to us for clarification.