Campus Recruitment Officer

ICMP is one of the world's leading providers of contemporary music education. With two campuses in Northwest London, they’ve been supporting students from around the world since 1986. They have recently partnered with SAE to open a new campus in Liverpool. SAE Institute is a world leading global educator in creative media industries. Established in 1976, SAE now spans the globe with more than 50 campuses in 23 countries and delivers world-class education to over 12,000 students in state-of-the-art creative facilities. Both ICMP and SAE students come from diverse social, cultural, educational and artistic backgrounds, with different personalities and experiences. ICMP and SAE embraces those differences and allows every student to develop their own individual style and apply it to the industry skills and knowledge. Campus Recruitment Officer Proposed New Role: Campus Recruitment Officer Business Division: ICMP x SAE Responsible to: TBC Salary - Up to £28,713 p.a 1. Overview and Objectives of the Position An outgoing people person who creates and develops relationships with prospective students and parents, peers, academics and management. Campus-based, this role will have multiple responsibilities, from conducting engaging campus tours, overseeing busy audition schedules, promoting all aspects of campus life with prospective students and parents (including via social media), on-site campus events, and building relationships with local schools and colleges. Experience in social media is essential, regularly capturing and sharing real-time content reflecting campus life and student activities/events, working closely with the marketing team on content creation. Understanding education pathways is critical, as the value schools and colleges play in providing a steady stream of new students is hugely important to both ICMP’s and SAE’s growth. Organising on and offsite workshops, virtual events and seminars is key, with this individual being a self-starter, resilient, and motivated by success and personal growth. Confident and able to think proactively to overcome any challenges is crucial as this role will work remotely from their line manager and act as a key member of the Campus team. In addition, this role will support the ICMP and SAE UK Access and Participation Plan (APP) and promote the value of higher education in line with their commitment to widening participation. Flexible working, evenings and weekends, and the ability to positively adapt is essential, both in terms of working arrangements to meet the needs and availability of potential students, and to support the wider recruitment team, i.e. being able to positively step in and support call handling whenever required. Key relationships National Student Recruitment Manager Head of Admissions and Recruitment National Course Advisors Campus Manager and Academics Student Experience Team Director of Student Recruitment & Admissions Marketing Manager Educational Partners (schools and colleges) Marketing Team 3. Key accountabilities To ensure all prospective students are given an engaging campus tour, tailored to reflect the leads areas of interest. To oversee and help manage a busy interview and audition schedule for prospective students. To communicate efficiently and effectively with National Course Advisors so there is absolute clarity on any contact had with a lead. Proactive account management of existing educational partners and responsibility for leading efforts to establish new partnerships in line with given criteria and APP. To organise and deliver a programme of incoming and external workshops for educational partner school and college groups. This will include all liaison and communications, monitoring and recording of attendance and other data required to evidence APP activity and impact. To capture content onsite and at off-site events that is then shared through social media channels (i.e. class/studio photos/student projects) Facilitating the successful creation of local content in conjunction with marketing (I.e. talking head video with a student) To attend higher education/careers fairs (in-schools and at UCAS conventions) as a representative of ICMP and SAE acting as a persuasive ambassador and providing information and advice about our courses. To drive the wider team delivery of Information, Advice and Guidance talks in schools and colleges. To manage and build the internal database for educational partner teachers and advisors with marketing and other UK CROs to enable regular communications. To support the hosting of subject taster events on campus, including event registration delivery of welcome talks and overseeing groups as required. To answer day-to-day enquiries of possible school college partners by phone, email and in person and to consistently use systems to record these, in particular the CRM system. To develop and assist with the set-up, delivery and pack-down of Open Days and other internal and external events. Responsible for the ‘access’ elements of the ICMP and SAE UK APP, including running targeted workshops and recording data and training regional SROs so they understand their responsibilities. To develop and maintain excellent working relationships with wider staff on campus so that campus-based staff are aware and support any required events. Other To work collaboratively across ICMP and SAE as required to meet objectives, in a flexible manner, undertaking such other duties and tasks as reasonably requested. 4. Key Performance Indicators All active prospective students receive an engaging, pro-active tour, with ongoing contact to application. Auditions are run efficiently and smoothly. Exceed campus intake enrolment targets. Achieve the growth target for number of campus educational partners. Deliver the commitments within the educational partner MoUs. Effective implementation of recruitment strategies, events and activities. Accurate, timely and consistent record keeping in the CRM. Exceed targets for school visits/events according to the recruitment and marketing business calendar. Exceed targets for generating from events, open days, etc. Share exciting content through relevant ICMP and SAE campus/national social media channels. Effective implementation of national/campus ‘keep warm’ activities. Provide quality of service and information to prospective students. Ensure a safe, professional, clean and productive working environment. Represent your campus at all times in a professional manner that enhances the image and reputation for your team, campus and ICMP/SAE UK brand in general. All duties are carried out and completed on time and as directed. Selection Criteria Essential Experience in a successful target-driven sales role, preferably in student recruitment. Experience of working with schools or prospective students. Excellent presentation skills and ability to present to a variety of audiences. Good knowledge of the Higher Education sector and the student recruitment cycle. Adept at maximising current social media channels and content creation. Strong account management and used to working with a CRM, preferably Salesforce. Strong IT skills, with excellent and proven working knowledge of Microsoft Office packages, especially MS Word, MS PowerPoint and MS Excel. Experience of delivering projects. Ability to build a wide range of strong working relationships. Flexibility to regularly work evenings and weekends where necessary and to undertake travel within the UK; Full working rights for the UK. Desirable An undergraduate degree in marketing or recruitment qualification. Understanding of the UK secondary and tertiary education sector, including experience of the ‘Widening Participation’ agenda within Higher Education. A passion for creative media. Experience of event organisation. A full driving licence. Person Specification Personable, confident, friendly and approachable, and self-motivated to achieve results. Passion and commitment to exceeding targets. Flexible and adaptable to work as required to meet the needs of prospective students and the organisation. Outstanding interpersonal skills, including the ability to work with a wide range of people and to inspire trust and confidence. Excellent written and verbal communication skills, able to present ideas and information tailored to audience and mode of presentation. Amenable to being proactive and working to a prioritised plan. Has an inspiring, motivating and professional personality which delivers a positive experience for our staff and students. Works well within a team, motivating and supporting others, embracing collaborative working and achieving results both individually and as part of a team. Empathetic and discreet, understands confidentiality and privacy in respect to personal data, information and communications. Creative, adaptable, resilient and able to work under pressure and deliver to deadlines. Demonstrates personal integrity and honesty at all times. Above all, is reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view; and importantly be able to get on with others and be a team-player. Please submit any enquiries via email to chris.leigh@icmp.ac.uk stating Application: CRO Liverpool in the email title. Please submit your interest by using the Apply Now button and uploading your latest CV and covering letter. The closing date for this position is close of business Friday 19th August 2024 . To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background. Note: AD is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure. We regret that due to the volume of the applications, only successful applicants will be contacted. Benefits Access to Perks via Xexec app Health Cover via Healthshield Employee Assistance Program Auto-Enrolment Pension Scheme with Evolve Cycle to Work Scheme Life insurance with Canada Life Income Protection scheme with Canada Life Free Alexander Technique sessions #J-18808-Ljbffr