Commercial Lines Customer Service Representative

1 month ago


Columbia, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Insurance is seeking a Customer Service Representative to join their Commercial Lines Team in Columbia, KY

Under general supervision of the Profit Center Leader, this individual's primary responsibility involves customer service duties for Commercial Lines customer accounts and transactions, in support of the production of business.

WHAT YOU'LL DO:

  • Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address client's needs, including risk and identification and resolution of underwriting or policy issues.
  • Responsible for day to day account management of clients accounts.
  • Provide customer relations with all levels of client's decision-makers as well as the day-to-day technical client representatives.
  • Follow up to address customer needs and resolve their problems/issues.
  • Ensure the proper resources from within the organization are involved with the customer and introduce new products through the other core business groups where appropriate.
  • Document sales, prospecting information into the sales management database.
  • Prepare customer renewal and new business strategy including proposals and presentations and ensure they agree with customer's requests/requirements.
  • Present proposal to customer ensuring appropriate team members and resources are represented/attend.
  • Maintain follow-up and suspense file though Applied TAM, documenting conversation in activities and adhering to all other automation procedures.
  • Follow Agency guidelines, policies and procedures.
  • Keep producers and /or management fully informed of important activities on their accounts.
  • Remain current on industry trends and information, new product development, legislation, coverages and technology.
  • Remain up to date with current market conditions and status of competition.
  • Other duties as assigned.
WHAT YOU'LL NEED:
  • Must be a licensed Property & Casualty Insurance Agent.
  • Extensive knowledge of all commercial lines insurance coverages and forms.
  • Ability to create and enhance business relationships, must have a friendly, outgoing personality with a good work ethic and professional demeanor.
  • Excellent written and oral communication skills.
  • Excellent time management skills.
  • Ability to problem solve and meet deadlines.
WHAT WE OFFER:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

  • Columbia, United States Brown & Brown Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown Insurance is seeking a Customer Service Representative to join their Commercial Lines Team in Columbia, KY! Under general supervision of the Profit Center Leader, this individual's primary responsibility...


  • Columbia, United States Turbeville Insurance Agency Full time

    Job DescriptionJob DescriptionTurbeville Insurance is seeking a full-time in office Commercial Lines Account Manager at the company’s Columbia location. The Account Manager provides prompt, accurate, and courteous service to customers, producers and company personnel. The position requires a positive attitude and provides a high level of support in...


  • Columbia, United States Real Equity Management Full time

    PAY RANGE: $20.00-$22.00 per hour, based upon experience. THE COMPANY: Real Equity Management (REM) is a privately owned design-build and property management firm based in Columbia, Missouri. For more than 20 years, we have fulfilled community needs by building a diverse commercial and residential real estate portfolio across the Midwest. Over the years, our...


  • Columbia, Kentucky, United States Brown & Brown Full time

    Join Our Team at Brown & Brown InsuranceAt Brown & Brown Insurance, we pride ourselves on a culture that values meritocracy, rewarding those who take initiative and prioritize customer satisfaction. We are currently looking for a Customer Service Representative to enhance our Commercial Lines Team.Key Responsibilities:Develop and nurture relationships with...


  • Columbia, United States Turbeville Insurance Agency Full time

    Job DescriptionJob DescriptionOrganizational OverviewTurbeville Insurance Agency was founded in 1991 by Bill Turbeville Jr. as a full-service Independent Insurance Agency. Turbeville Insurance Agency has grown to include four office locations (Beaufort, Charleston, Columbia and Lexington) with over 65 dedicated and experienced staff members available to meet...


  • Columbia, South Carolina, United States Veterans United Home Loans Full time

    Customer service, dependability, efficiency, and communication. Those are the skillsets of a successful Customer Service Representative at Veterans United.As a Customer Service Representative, you respond to inbound calls and guide the caller to the solution they need. Your calls may entail answering general loan questions, transferring to other departments,...


  • Columbia, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Commercial Sales Representative. We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we...


  • Columbia, United States Vector Security, Inc. Full time

    Job DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Commercial Sales Representative. We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we...


  • Columbia, Kentucky, United States Brown & Brown Full time

    Join Our Team at Brown & Brown InsuranceAt Brown & Brown Insurance, we pride ourselves on fostering a culture that values meritocracy, encouraging self-motivated individuals who prioritize the needs of our clients. We are currently seeking a Customer Service Representative to become an integral part of our Commercial Lines Team.Key Responsibilities:Develop...


  • Columbia, United States Motion LLC Full time

    SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...


  • Columbia, United States Len The Plumber Full time

    Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office! Are you someone who provides service with a smile? Do you enjoy working with...


  • Columbia, South Carolina, United States Synectics Inc Full time

    Job OverviewPosition Summary: The Account Executive delivers timely, precise, and professional service to clients, agents, and organizational staff. This role necessitates a proactive mindset and offers substantial support in acquiring, maintaining, enhancing, and servicing our commercial insurance accounts. Manage assigned commercial lines accounts,...


  • Columbia, United States Mosquito Joe of Charleston and Columbia Full time

    Job DescriptionJob DescriptionBenefits/Perks:Money and opportunity to make more.Health insurance and supplemental insurance offered.PTOWork comfortably and casually. Sweatshirts and polo shirts are all provided to you. And we provide all the equipment youll need too!Paid training learn a valuable trade, advancing your skills, and get paid while doing so.An...


  • Columbia, United States SC State Credit Union Full time

    Are you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same. Your dedication to exceeding customer expectations and...


  • Columbia, United States Work With Your Handz Full time

    Be the Heart of Our Team: CSR Needed for Exceptional Customer Care Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and effortlessly schedule service appointments? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is...


  • Columbia, United States SC State Credit Union Full time

    Job DescriptionJob DescriptionAre you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same.Your dedication to...


  • Columbia, Maryland, United States Pollo Campero Full time

    Job DescriptionAt Pollo Campero, we are seeking a highly skilled and customer-focused Customer Service Representative to join our Front of House Team. As a key member of our team, you will be responsible for providing an exceptional dining experience for our customers.Key Responsibilities:Welcoming Guests: Greet new and repeat customers with a smile,...


  • Columbia, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a key member of our referral office, you will be responsible for coordinating and monitoring daily work flow processes and activities to ensure timely and accurate referral processing.Key ResponsibilitiesReferral...


  • Columbia, Missouri, United States Green Clean Commercial Full time

    Job SummaryWe are seeking a highly skilled and experienced Commercial Cleaning Supervisor to join our team at Green Clean Commercial. As a key member of our operations team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our office and warehouse facilities.Key Responsibilities:Oversee and coordinate...


  • Columbia, United States Mosquito Joe of Charleston and Columbia Full time

    Benefits/Perks:Money and opportunity to make more.Health insurance and supplemental insurance offered.PTOWork comfortably and casually. Sweatshirts and polo shirts are all provided to you. And we provide all the equipment you’ll need too!Paid training – learn a valuable trade, advancing your skills, and get paid while doing so.An incredible culture that...