Patient Service Rep

2 weeks ago


Freehold, United States SNI Companies Full time

Job DetailsSNI Companies is working with a large radiology firm in Monmouth County, NJ who is seeking a Patient Services RepresentativeThe ideal candidate will play a crucial role in ensuring efficient and accurate management of patients during their appointmentThis role is 100% on siteHours: Monday-Thursday 10:30am-7pm, Friday 9am-530pm, 1 Saturday rotation every 5-6 weeks 7:30am-12pm. Responsibilities: Greet patients and visitors in a professional and friendly manner Assist patients in completing necessary forms and documents for medical records and services Provide information about the healthcare facility, services offered, and answer inquiries from patients and their families Retrieve and release medical records to authorized personnel and ensure proper authorization and documentation Process requests for medical records in a timely and efficient manner, maintaining accurate tracking and documentation Enter patient information into the electronic health record (EHR) system accurately and promptly Verify and update demographic and insurance information, ensuring accuracy and completeness of records Handle patient inquiries, concerns, and complaints in a professional and empathetic manner, resolving issues promptly and effectively Coordinate with various departments to ensure smooth communication and collaboration related to patient care and records Adhere to relevant healthcare laws, regulations, and compliance requirements regarding patient privacy, confidentiality, and medical records management Qualifications: High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus Proven experience in a similar role, preferably within a healthcare setting Knowledge of medical terminology, health information systems, and electronic health record (EHR) systems Strong communication, interpersonal, and customer service skills Attention to detail and ability to maintain confidentiality and handle sensitive information appropriately Proficient in using computer systems and software for data entry, record management, and communication Benefits: Comprehensive benefits package, featuring health, dental & vision insurance Company-paid life and long-term disability insurance 401k profit sharing plan Hours: Monday-Thursday 10:30am-7pm, Friday 9am-530pm, 1 Saturday rotation every 5-6 weeks 7:30am-12pm. Get job alerts by email. Sign up now


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