Group Sales Coordinator

2 months ago

Lake Geneva, United States Paloma Resort Properties Full time

GROUP SALES COORDINATOR at Destination Geneva National We are looking for a client relationship rainmaker and sales professional who loves to win - and strategically seize market share. If you are a dynamic, driven, energetic, tenacious, and competitive force behind hotel revenue generation, we want to talk to you about our Sales Coordinator position for Paloma Resorts' Destination Geneva National and The Ridge Hotel in Lake Geneva, WI. This full-time, year-round role is responsible for attainment of goals tied to the overall performance of two properties. The individual is responsible for actively prospecting and soliciting new business, negotiating contracts, communicating client needs and engaging repeat business for both Geneva National Resort and The Ridge Hotel while achieving revenue goals. Key daily duties include identifying and developing relationships with prospective clients, maintaining relationships with current partners, listening, effectively negotiating, and selling while exceeding client expectations. ESSENTIAL JOB DUTIES Daily tasks include but are not limited to: Prospect, solicit and close new onsite events, conferences, meetings, retreats, etc.. Follow-up on all assigned incoming inquiries Coordinate and conduct client site tours Manage client contract process including negotiation, provisions, and solution selling – capturing all information necessary for execution and billing Build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs. Achieve goals by booking onsite events in multiple market segments with an emphasis on association, education, military, fraternal, religious, and other areas of need. Display excellent verbal and written communication skills Maintain professionalism consistent with company expectations Work in conjunction with the Director of Sales to achieve both resorts revenue goals. EDUCATION/EXPERIENCE

Previous hotel/resort sales is strongly preferred 2-4 year college degree in hospitality management or sales preferred, or equivalent experience and education ESSENTIAL FUNCTIONS

Primary responsibilities include, but are not limited to, the following: Solicit and sell groups events/conferences for the two properties Book event space and overnight accommodations at both Geneva National & The Ridge Work with the Director of Sales (DOS) and Director of Marketing (DOM) on ideas to target key market segments Stay connected with groups to contract future conferences/events Perform tours and site inspections at both properties, participate in familiarization tours Monitor and evaluate trends within the key market segments Display excellent verbal and written communication skills Coordinate with other staff members all details for groups to include event manager, F&B and Golf Operations Re-book existing groups, including contract negotiation and execution Prepare contracts and receive /monitor deposits for booked groups Identify industry trends and propose event offering changes and modifications to remain competitive and relevant in the marketplace Attend sales and other meetings. Identify obstacles and weaknesses, share competitive challenges, and suggest potential new practices Attend industry events and trade shows (as determined by DOS) to prospect for new business Communicate client expectations to event staff to ensure seamless level of service for clientele Maintain detailed records, files and notes and preferences in Delphi for communication throughout the property Occasionally assist with detailing responsibilities if business dictates Keep work area and files in a neat and orderly manner, as other staff members share clients and files Possess knowledge of hotel and golf operating systems that include but are not limited to: Delphi/SalesForce, V1 and Tee Sheets Approach all encounters with guests and employees in an attentive friendly manner. Perform special projects as needed SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of the time performing each function to be solely determined by the director based upon departmental, golf, catering and hotel needs. Attend all hotel required meetings and trainings Perform other duties as requested by management WORKING CONDITIONS AND PHYSICAL DEMANDS

40-60 hours a week – schedule based on group / department needs. Management level associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Prime time selling hours are key but vary as groups dictate, including evenings and weekends as needed 8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday Occasional light lifting Why Destination Geneva National?

Specializing in the golf club lifestyle, the privately owned Destination GN hosts 54 holes of signature golf by Palmer, Player and Trevino, award-winning dining and event venues, a lakeside driving range, sprawling semi-private Clubhouse with sweeping verandas, and sleek on-course executive suites and cottages plus the 146-room Ridge Hotel. Tee up a career at Southeast Wisconsin’s premier golf resort and set the stage for celebration. Learn more at www.desinationgn.com. BENEFITS Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunity to work in a stunning resort setting with access to recreational facilities. Encouraging and supportive work environment that values creativity and teamwork. Potential for professional growth within a dynamic hospitality organization. All full-time, year-round associates are eligible for health, dental, eye and life insurance as well as PTO, the company's 401k plan, and fitness center benefits. Additionally, all seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, and more. All staff benefit from the option for pay-as-you-earn with Dayforce Wallet.

Must be authorized to work in the U.S. without sponsorship NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technology developments) dictate. Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.

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