Call Center Representative

1 month ago


Fort Worth, United States Dunham Jones Law Full time

Dunham & Jones, is a nationwide criminal defense firm, built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.

Are you a motivated individual with excellent communication skills? Dunham & Jones Law Firm is looking for dedicated Call Center Representatives to join our team. This is an exciting opportunity for those who thrive in a fast-paced environment and want to contribute to a dynamic legal team.

Our call center operates 7:45am-7:00pm Monday-Friday with full-time employees, and 9:00am-6:00pm on weekends with part-time employees. We are currently hiring for the 10:00am-7:00pm M-F time slot. Bilingual English/Spanish is preferable.

Responsibilities:

  • Handle inbound calls in a professional and courteous manner.
  • Provide excellent customer service to clients and potential clients.
  • Input client information into the database accurately.
  • Various Office duties.
  • Excellent verbal skills.
  • Candidate must be able to handle a large volume of calls.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Previous call center or customer service experience preferred, but not required.
  • Ability to work well in a team setting and independently.
Benefits:
  • Competitive pay starting at $15.50 per hour
•401(k)
•401(k) matching
•Dental insurance
•Flexible schedule
•Health insurance
•Paid time off
•Vision insurance
  • Opportunity for career growth within a reputable law firm
  • Friendly and supportive team environment
  • Paid training


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