Part-Time Call Center Representative

4 weeks ago


Fort Lauderdale, Florida, United States Randstad Full time
Job Title: Part-Time Call Center Agent

Join a leading global company and take on a challenging role as a Part-Time Call Center Agent. In this position, you will be responsible for providing excellent customer service and technical support to device owners.

Key Responsibilities:
  • Answer incoming calls and provide accurate answers and guidelines related to the client product.
  • Respond to complex call types ranging from technical assistance and troubleshooting.
  • Develop customer relationships that contribute to business objectives and promote customer loyalty.
  • Research and resolve customer questions and issues to ensure customer satisfaction and retention.
  • Troubleshoot device-related issues and submit incident tickets using a web-based system to escalate customer issues as needed.
Requirements:
  • 6 months of call center experience.
  • Pass a Drug Test and a Background Check.
  • Available to work on weekends.
  • Have a HS diploma or GED.
What We Offer:
  • Benefits package, including health, an incentive and recognition program, and 401K contribution.
  • Competitive salary: $17.50 - $18.28 per hour.

Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.



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