Part-Time Call Center Representative
4 weeks ago
Join a leading global company and take on a challenging role as a Part-Time Call Center Agent. In this position, you will be responsible for providing excellent customer service and technical support to device owners.
Key Responsibilities:- Answer incoming calls and provide accurate answers and guidelines related to the client product.
- Respond to complex call types ranging from technical assistance and troubleshooting.
- Develop customer relationships that contribute to business objectives and promote customer loyalty.
- Research and resolve customer questions and issues to ensure customer satisfaction and retention.
- Troubleshoot device-related issues and submit incident tickets using a web-based system to escalate customer issues as needed.
- 6 months of call center experience.
- Pass a Drug Test and a Background Check.
- Available to work on weekends.
- Have a HS diploma or GED.
- Benefits package, including health, an incentive and recognition program, and 401K contribution.
- Competitive salary: $17.50 - $18.28 per hour.
Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
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