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Call Center Representative

1 month ago

Fort Collins, United States TEKsystems Full time
Job DescriptionJob Description

Job Description:

  • Responsible for taking daily calls from patients, (already established patients) have a separate referrals team
  • Verifying insurance on the front end, answering any non-urgent questions, working with doctors to maximize schedules, and eventually training this individual to help triage any optical issues
  • Partnering with Doctors to assist in the scheduling process
  • Will take 80-100 inbound calls per day

Qualifications:

  • Bilingual preferred.
  • Preferred previous call center experience
  • Knowledge of typical office work environment.
  • Previous customer service experience preferred.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.