Financial call center representative

2 months ago


Fort Worth, United States Randstad Full time

Our client, a leader in the financial industry, located in Ft. Worth, TX, is currently hiring for Financial Call Center Representatives This is a great opportunity to gain more experience in the field. Rate: $21.00 Hours: Must be flexible between 9:30 a.m. to 11:00 p.m. CST Location: Ft. Worth, TX (ONSITE) Candidates must have 2+ years of experience in a call center setting. If you are interested, please apply online for consideration

salary: $20 - $21 per hour
shift: First
work hours: 9:30 AM - 11 PM
education: High School

Responsibilities

  • Answer inbound calls regarding retirement and benefit plan questions.
  • Navigate between multiple systems while engaging with clients.
  • Authenticate clients, manage risk, and escalate issues as needed.
  • Provide detailed answers and maintain high service standards
  • Must have 2+ years of experience in a call center setting.


Skills Call Center Call Center Support Basic Computer Skills Financial Planning Financial Services
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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