Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Representative to join our dynamic team at Contact Center Hiring. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone calls, emails, and live chat interactions.
Key Responsibilities:
- Answering customer inquiries and resolving issues in a professional and timely manner
- Providing solutions to customers, not excuses
- Developing rapport with customers and building trust through positive and upbeat interactions
- Recording details of customer interactions and escalating priority issues to high-level management when necessary
Requirements:
- 1 year of customer service-related experience, preferably in a call center environment
- Basic knowledge of computers, including navigation, typing, and software applications
- Excellent grammar, punctuation, and spelling skills
- Able to commute to our office location
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career advancement and professional growth
- A competitive salary and benefits package
- A fun and casual work environment
We are looking for confident, self-starters who are passionate about delivering exceptional customer service. If you have a positive attitude, excellent communication skills, and a desire to make a difference in the lives of our customers, we encourage you to apply for this exciting opportunity.
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