Call Center Operations Manager
3 weeks ago
ProSolar Systems Caribbean is seeking a highly skilled Call Center Operations Manager to lead our customer service team. As a key member of our organization, you will be responsible for managing the day-to-day operations of our call center, ensuring optimal performance and continuous improvement in key performance indicators and client satisfaction.
Key Responsibilities:- Manage and supervise a team of customer service representatives
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze call center data to identify trends and areas for improvement
- Collaborate with other departments to ensure seamless communication and service delivery
- Stay up-to-date with industry trends and best practices in call center management
- 3+ years of experience in call center management or a related field
- Proven track record of improving customer satisfaction and loyalty
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
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Customer Service Representative
3 weeks ago
Fort Lauderdale, Florida, United States Contact Center Hiring Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our dynamic team at Contact Center Hiring. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone calls, emails, and live chat interactions.Key Responsibilities:Answering...
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Center Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States CSL Plasma Full time**Job Summary**CSL Plasma is seeking a Center Operations Manager to supervise the day-to-day plasma center operations and staff to ensure efficient plasma collections. The ideal candidate will have a minimum of 1 year of supervisory experience and a high school diploma or equivalent.**Key Responsibilities**Supervise center operations daily activities and...
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Distribution Center Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States Dealer Tire LLC Full timeAbout the RoleWe are seeking a highly skilled Distribution Center Manager to join our team at Dealer Tire LLC. As a key member of our operations team, you will be responsible for leading the daily activities of our distribution center, ensuring the safe and efficient movement of goods, and maintaining a high level of customer satisfaction.Key...
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Part-Time Call Center Representative
4 weeks ago
Fort Lauderdale, Florida, United States Randstad Full timeJob Title: Part-Time Call Center AgentJoin a leading global company and take on a challenging role as a Part-Time Call Center Agent. In this position, you will be responsible for providing excellent customer service and technical support to device owners.Key Responsibilities:Answer incoming calls and provide accurate answers and guidelines related to the...
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Technical Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States StaffChase Full timeJob Title: Technical Operations ManagerJob Location: Tamarac, FLKey Responsibilities:Manage call center best practices to ensure efficient operations.Recognize areas for improvement and develop action plans to present to management.Manage the Tech Support team's work and on-call schedules and rotations.Approve hourly employee timesheets.Coordinate and...
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Part Time Call Center Agent
3 weeks ago
Fort Lauderdale, Florida, United States Randstad Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Randstad. As a key member of our call center, you will be responsible for providing exceptional customer service and technical support to device owners. If you have a positive, professional demeanor and a passion for delivering outstanding results, we encourage you to...
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Mathnasium Learning Center Manager Trainee
4 weeks ago
Fort Lauderdale, Florida, United States Mathnasium, The Math Learning Center Full timeJob SummaryMathnasium, The Math Learning Center, is seeking a highly motivated and organized individual to join our team as a Center Manager Trainee. As a key member of our management team, you will be responsible for learning and developing the skills necessary to manage a successful Mathnasium Learning Center.Key ResponsibilitiesAssist in the daily...
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Center Director
4 weeks ago
Fort Lauderdale, Florida, United States Weston Outpatient Surgical Center LTD Full timeJob DescriptionWeston Outpatient Surgical Center LTD is seeking a highly skilled and experienced Center Director/RN to lead our team in providing exceptional patient care and services. The ideal candidate will have a strong background in healthcare administration, with a focus on ambulatory surgery centers.Key Responsibilities:Oversee daily operations of the...
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Project Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States American Express Full timeAbout the RoleWe are seeking a highly skilled Project Operations Manager to join our team at American Express. As a key member of our Global Partner & Operational Support (GPOS) organization, you will be responsible for managing a third-party vendor based out of the US who performs US CEN voice servicing on behalf of American Express.Key...
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Data Center Operations Technician I
4 weeks ago
Fort Lauderdale, Florida, United States Flexential Full timeJob Title: Data Center Operations Technician IJob Summary:The Data Center Operations Technician I is a critical role responsible for providing physical and technical support to Flexential customers and resources. This position requires a strong understanding of facilities infrastructure, Windows operating systems, and PC troubleshooting and management...
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Data Center Operations Technician I
3 weeks ago
Fort Lauderdale, Florida, United States Flexential Full timeJob Description:The Data Center Operations Technician I is a critical role within Flexential, responsible for providing 24x7x365 technical support to customers and resources. This position requires a solid understanding of Facilities infrastructure, Windows operating systems, and PC troubleshooting and management applications.Key Responsibilities:Provide...
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Center Director in Training Position
4 weeks ago
Fort Lauderdale, Florida, United States Mathnasium, The Math Learning Center Full timeJob OpportunityMathnasium, The Math Learning Center, is seeking a highly motivated and dedicated individual to join our team as a Center Director in Training. This role offers a unique opportunity for professional growth and development, with a focus on leadership, management, and customer service skills.Key Responsibilities:Assist in the management of...
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Operations Engineering Manager
3 weeks ago
Fort Lauderdale, Florida, United States Iteris Full timeJob SummaryIteris is seeking a highly skilled Signal Operations Engineer to lead our Arterial Management operations team in the FDOT Traffic Operations Center in Orlando. As a key member of our team, you will be responsible for monitoring, managing, and operating priority arterial corridors, identifying operational concerns, and implementing strategies to...
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Warehouse Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States Office Depot Full timeJob Title: Warehouse LeadOffice Depot is seeking a highly skilled and experienced Warehouse Lead to join our team. As a key member of our distribution center, you will be responsible for leading a team of warehouse specialists and ensuring the efficient and effective operation of our warehouse operations.Key Responsibilities:Lead a team of warehouse...
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Pharmacy Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring efficient workflow and a positive patient experience.Key ResponsibilitiesManage pharmacy operations, including supervising...
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Network Operations Center Specialist
3 weeks ago
Fort Lauderdale, Florida, United States Beacon Hill Full timeJob SummaryWe are seeking an entry-level Network Operations Center analyst to join our team at Beacon Hill. As a NOC analyst, you will be responsible for monitoring circuit alerts, determining network outages, and escalating issues to internal teams or carriers.Key ResponsibilitiesMonitor circuit alerts and determine network outagesRespond to outages and...
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Team Lead
3 weeks ago
Fort Lauderdale, Florida, United States Bosch Group Full timeJob Title: Team LeadBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.We are seeking a highly skilled and experienced Team Lead to join our team. As a Team Lead, you will be responsible for leading a team of Customer Service Specialists and ensuring the delivery of exceptional...
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Network Operations Center Specialist
4 weeks ago
Fort Lauderdale, Florida, United States Beacon Hill Full timeJob Summary: We are seeking an entry-level Network Operations Center analyst to join our team at Beacon Hill. The ideal candidate will have experience working in a NOC or helpdesk role and be able to monitor circuit alerts, determine network downtime, and respond to outages.Key Responsibilities:* Monitor circuit alerts and respond to outages* Determine...
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Commercial Operations Manager
4 weeks ago
Fort Lauderdale, Florida, United States Resolve Marine Full timeCommercial Manager Job DescriptionAt Resolve Marine, we're committed to excellence in environmental stewardship and commercial success. As our Commercial Manager, you'll oversee our global commercial activities, driving business development, marketing, and contract management for salvage and wreck removal projects worldwide.Key Responsibilities:Develop and...
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Network Operations Center Specialist
4 weeks ago
Fort Lauderdale, Florida, United States Beacon Hill Full timeJob Summary:We are seeking an entry-level Network Operations Center analyst to join our team at Beacon Hill. As a key member of our IT support team, you will be responsible for monitoring circuit alerts, determining network outages, and escalating issues to internal teams or carriers as needed.Key Responsibilities: Monitor circuit alerts and respond to...