Client Solutions Manager

3 weeks ago

New York, United States Trustech, Inc. Full time

Trustech has been experiencing explosive growth since its founding seven years ago. In its first year of eligibility, Trustech landed at #131 on the Inc 5000 2020 list of the fastest-growing companies with a compounded growth rate of 2,812%. This translates into Trustech being the #1 Fastest-Growing Technology Staffing and Recruiting Company in the Nation

We pride ourselves in taking care of our most closely held relationships. From our employees to our clients to our candidates, looking out for their needs and concerns is paramount to our success. Doing so has allowed us to establish successful, long-lasting, and mutually beneficial partnerships with those we work with. As a company, our goal is to bridge the gap between great people and fulfilling careers, and we’re looking for you to join our team

Our Client Solution Managers:

Leaders: Motivated to improve themselves and those around them. Ambitious and career-driven. Looking for opportunities to expand their knowledge and mentor others

Resourceful: Able to think critically about problems to find the best solution. Also, have the awareness to know when outside help is needed.

Organized: Juggling multiple responsibilities, deadlines, and communications that vary daily.

Entrepreneurial: Always looking for ways to help grow the organization. Realize that team success relies on proactively building relationships and looking for opportunities.

Collaborative: We are a communicative and collaborative group that works together to better ourselves and those around us. Transparency with our internal team helps everyone perform their best.

Responsibilities in a Nutshell:

Our Client Solution Managers are responsible for end-to-end sales, including the creative development and execution of sourcing strategies and recruiting plans for our clients. The Client Solutions Manager develops relationships with our top-tier client base while helping Trustech attract the best talent available.

Primary objectives include managing client relationships with Directors, Managers, and C-level executives at some of the top companies in the local area. Help screen candidates, conduct interviews, make recommendations to hiring managers, and help guide the recruiting process.

• Develop and build relationships with our existing client base and prospects for new clients and business. • Collaborate with client hiring managers and the recruitment team to understand and strategize fulfillment. • Conduct intake meetings with client managers to set expectations and maintain communications throughout recruiting. • Network and build strong relationships with prospective clients and candidates by providing strategic guidance and advice. • Act as the gatekeeper for candidates your recruiting team presents for submittal to your client. This will involve reviewing candidate resumes and assessing their qualifications and fit. • Take part in phone screens, provide candidate assessments, and recommend viable candidates to Trustech client managers for further consideration. • Manage the interview schedule for candidates and client managers to ensure nothing falls through the cracks. • Document all candidate and client interactions in our ATS and/or CRM to ensure we have the necessary information to represent each candidate successfully and the client we contact.

What you bring to the table:

• Experience working with SaaS-based software, including those for applicant tracking (ATS), customer relationship management (CRM), and Project Management. • Ability to cultivate relationships with top-level technology leaders. • Excellent verbal, written, and interpersonal communication skills. • Able to think on your feet and resourcefully solve problems. • Strong organizational and prioritizing skills. • Strong work ethic, sense of urgency, and tech-savvy. • A bachelor's degree is preferred, preferably in business or technology.

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