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Client Success

2 months ago

Nashville, United States Penn Foster Inc Full time

About this Role In this role, you’ll solve complicated problems for employers administering benefits on behalf of their current and former employees. You will use your analytical and communication skills to help clients expand their knowledge of COBRA and pre-tax benefits. This is an excellent opportunity for anyone who loves solving puzzles and is interested in learning and growing with the organization. You'll also interact with other departments throughout the company as necessary to help our clients succeed. It all adds up to building positive, mutually beneficial relationships.

Compensation and Benefits $28.00 / hour ($58,240 annualized) Non-exempt Overtime made available per business’ needs Generous PTO policy Full health and ancillary benefits Employer-paid Life, Short-Term, and Long-Term Disability insurance 401(k) with employer contribution (eligible after one year) What will you do in this role? Help employers implement and use all Alpine products including: COBRA

Health Savings Accounts

Flexible Spending Accounts

Health Reimbursement Arrangements

Section 125/WRAP Documents

Commuter Benefits

Support employers in day-to-day management of their pre-tax benefit offerings including contract implementations and renewals

Support employee participants in understanding and using their benefits

Assist the finance team with coordinating the operational activities of Alpine, including but not limited to invoicing and accounts receivable

Other special projects as needed

What does the company do? Alpine is the exclusive third party administrator for our sister company, BerniePortal. BerniePortal is an all-in-one Payroll/HR/Benefits system for employers with between 10 and 200 employees. Supported by benefit brokerages across the United States, HR leaders who choose BerniePortal get a truly all-in-one system that saves them a lot of time, which they can use to foster a good place to work. Our product saves our HR customers time and our content helps them use that time savings to foster a good place to work.

How did this position open up, and is now a good time to join Alpine? BerniePortal, our sister company, is experiencing tremendous growth as a result we, Alpine, are growing alongside them Whoever is ultimately selected for this role will be walking into an incredible career opportunity that is poised to continue to grow. There will be high expectations, and also the potential for high rewards.

Ideal Candidate We are looking for hard working individuals who have strong organizational skills and the ability to pay close attention to details. They don’t need to have any employee benefits experience (although helpful) but excellent communication and follow up skills are a must. No matter what, they need a demonstrated willingness to learn and a track record of perseverance in the face of challenges. They don't want an "easy" job where they can coast, but rather want a role where they can learn a ton, make a clear contribution, and get rewarded for it both short-term in pay and long-term in career experience Can I work remotely or hybrid? No We are five days per week in the office. We have a generous PTO program and offer flexibility in a lot of other ways, but not on this. We pride ourselves on our culture and our managers having the ability to really coach and help our people grow. For us, that is best done in-person. Please do not apply if what you really want is hybrid or remote.

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