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Sales Account Manager

2 months ago


Indianapolis, United States Optum Full time

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We're connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

The Sales Account Manager (SAM) is a field-based position charged with enrolling Medicare beneficiaries, residing in a skilled nursing facility into the UnitedHealthcare Institutional Special Needs Plan (ISNP).

If you are located in Indianapolis, IN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Utilize the national sales model to generate leads and enroll beneficiaries into the UnitedHealthcare Nursing Home plan

Develop and manage account specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties)

Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan

Generate enrollments consistent with targets established for the territory

Document all activity to ensure compliance with Medicare Marketing Guidelines

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

Appropriate state health insurance licensure within 90 days of hire date or the ability to obtain

Ability to maintain licensure and product certification based on policies and procedures

Maintain a state driver's license or arrange for transportation in the field

Sales experience in a B2C or B2B setting or experience working in a skilled nursing facility

Demonstrated experience meeting or exceeding sales goals

Demonstrated account management skills (including planning, documentation and measurement)

Demonstrated ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities

Willing or ability to travel 90% throughout the designated local territory

Preferred Qualifications:

B2B and B2C experience

Use of a CRM or the ability to show technical skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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