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Guest Room Attendant

4 months ago

Cabazon, United States Morongo Casino Resort & Spa Full time

Job Summary:

Clean Resort guest rooms in accordance with our policies and 4-Star/4-Diamond standards. Greet guests and engage in polite and professional conversation when appropriate.

Essential Duties And Responsibilities:
  • Clean assigned rooms in a professional manner as outlined in training manual.
  • Utilizes proper/approved cleaning materials and solutions.
  • Ensure all rooms and Hallways are in compliance with 4-Star/4-Diamond expectations.
  • Stock cart before and after your shift. (Prepare it for upcoming shift).
  • Performs other job related duties as assigned.


Qualifications:

Must have excellent verbal skills. Ability to maintain strict confidentiality of classified information. Must tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations.

EDUCATION and/or EXPERIENCE:

High School Diploma or GED required. Must have a minimum of one (1) year experience as a Hotel Guest Room Attendant, two (2) years experience preferred. Casino or hospitality experience preferred but not required.

LICENSES, CERTIFICATES, REGISTRATIONS:

Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Tribal Gaming Commission.

LANGUAGE SKILLS:

Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to communicate with gusts or team members of organization.

MATHEMATICAL SKILLS:

Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially.

PHYSICAL DEMANDS:

While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 35 pounds. This position requires close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The duties of this position are typically performed in a casino hotel resort environment with moderate noise, and adequate lighting.

WORKING HOURS:

Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require team members be available for evenings, weekends, holidays and special events. A typical workweek and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime.

INDIAN PREFERENCE:

We are an Equal Opportunity Employer while practicing Native American preference according to law.