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Front Office Representative

1 month ago

Reno, United States Fresh Form Draft Full time
Front Office Representative

Department: Hype Tier

Employment Type: Full Time

Location: Reno, NV

Compensation: $18.50 - $28.00 / hour

Description

Hype Tier is a dynamic and innovative social media marketing agency dedicated to elevating your online presence. With a passion for creativity and a commitment to results, we specialize in crafting data-driven strategies that resonate with your audience and drive growth.

We are seeking a Front Office Representative to join our team. As the first point of contact for our organization, you will play a vital role in providing excellent customer service and ensuring smooth operations in our front office. You will serve as a friendly and professional face of the company, welcoming guests, answering phone calls, and attending to their needs. Your exceptional organizational and communication skills will allow you to handle inquiries and provide accurate information to both clients and internal staff. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.

Pay:$18.50 - $28.00 hourly

Job:Full time
On site

Key Responsibilities
  • Greet and welcome guests in a friendly and professional manner
  • Answer incoming phone calls and redirect them to the appropriate departments
  • Manage the reception area, ensuring cleanliness and orderliness
  • Collect and distribute mail, packages, and deliveries to respective recipients
  • Maintain an up-to-date and accurate record of visitor and guest information
  • Respond to inquiries, provide information, and direct clients to the appropriate resources
  • Assist in administrative tasks such as filing, data entry, and document preparation
Skills, Knowledge and Expertise
  • High school diploma or equivalent; associate's degree preferred
  • Proven experience in a front office or customer service role
  • Excellent communication and interpersonal skills
  • Professional appearance and attitude
  • Proficient in Microsoft Office suite
  • Strong organizational and multitasking abilities
  • Ability to remain calm and composed in high-pressure situations
  • Detail-oriented with a focus on accuracy
  • Knowledge of phone systems and office equipment
  • Ability to work independently and collaboratively with a team
Benefits
  • Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and career advancement within the company.
  • Supportive and collaborative work environment focused on employee development.
  • Training and development programs to enhance skills and knowledge.