Front Desk

4 weeks ago


Reno, United States STS Staffing & Temporary Services, Inc. Full time
We are seeking a reliable and personable Front Desk Receptionist to join our medical office team. The ideal candidate will be responsible for managing front desk operations, delivering excellent customer service, and contributing to the overall efficiency of the office. Attendance and punctuality are crucial for this role, as being on time every day is essential to the smooth operation of our office.Key Responsibilities:
  • Patient Interaction:
    • Greet patients warmly and check them in upon arrival.
    • Verify patient information and update records as needed.
    • Answer phone calls, schedule appointments, and respond to patient inquiries.
  • Administrative Duties:
    • Manage patient flow and ensure a smooth and efficient check-in/check-out process.
    • Collect and process patient payments and co-payments.
    • Maintain accurate patient records and ensure confidentiality.
  • Communication:
    • Coordinate with medical staff to ensure timely patient care.
    • Provide patients with appointment reminders and follow-up information.
    • Handle and resolve patient concerns and issues professionally.
  • Office Management:
    • Keep the front desk area tidy and organized.
    • Assist with inventory management for office supplies.
    • Perform general clerical tasks as needed, such as filing and data entry.
Qualifications:
  • High school diploma or equivalent required.
  • Previous experience as a front desk receptionist or in a medical office setting is preferred.
  • Proficient in MS Office (Word, Excel) and familiar with electronic medical records (EMR) systems.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle confidential information with discretion.
  • Punctuality and Attendance: Must be reliable with a strong emphasis on being on time every day. Consistent attendance is crucial for maintaining office operations.
Work Environment:
  • Fast-paced medical office environment.
  • Frequent interaction with patients and staff.


#Reno#Evergreenreno 
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