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    Foster City, United States Option 1 Staffing Services, Inc. Full time

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  • IT Technical Support Specialist

    1 month ago

    Foster City, United States Option 1 Staffing Services, Inc. Full time

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    Foster City, United States Infotree Global Solutions Full time

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    Foster City, United States Infotree Global Solutions Full time

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    Kansas City, Missouri, United States Dentons Full time

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    Kansas City, United States Dentons Full time

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    White City, United States NIC Industries Full time

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    Earth City, United States OSG Inc Full time

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  • Technical Support Specialist

    5 days ago

    Earth City, United States OSG Full time

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    Salt Lake City, United States PT&C Group LLC Full time

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    Foster City, United States JBCPlatform Full time

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    Redwood City, United States Suki AI Inc Full time

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  • Technical Support Specialist

    1 month ago

    Redwood City, California, United States Suki AI Inc Full time

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    Foster City, United States Tata Consultancy Services Full time

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  • Technical Specialist

    2 weeks ago

    Foster City, United States Tata Consultancy Services Full time

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    Kansas City, United States Glocomms Full time

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  • Technical Support

    4 weeks ago

    Kansas City, United States Glocomms Full time

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    Salt Lake City, United States BIOMERIEUX, INC. Full time

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  • Technical Support Specialist

    4 weeks ago

    Rapid City, United States Phase Technologies Full time

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    Peachtree City, United States Sany America Full time

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Technical Support Specialist

1 month ago

Foster City, United States Mirum Pharmaceuticals Full time

Position Summary We are seeking a Technical Support Specialist to support our headquarters in Foster City. This role is an integral part of our global IT organization and reports directly to the Associate Director of IT Operations & Security. The ideal candidate will not only resolve technical incidents but also identify underlying problems and develop long-term solutions and processes. Responsibilities: Provide remote and onsite IT support for Mirum employees. Deliver excellent customer service and maintain effective communication. Troubleshoot end-user hardware/software issues (Monitors, Lenovo Laptops, conference room A/V equipment). Support AV events during company meetings and events using Zoom, Microsoft Teams, and Logitech Sync software and hardware. Ensure a seamless onboarding experience for new hires. Maintain inventory of all IT equipment, software, and hardware. Support standard corporate administrative tasks via the ticketing system. Conduct incident resolution and root cause analysis for various incidents and outages. Provide white glove support for executive staff. Assist with laptop and mobile device deployment. Maintain knowledge of and experience with Adobe, Box, and Microsoft applications (OneDrive, SharePoint, Office suite, etc.). Offer general networking support (Firewall, IP addresses, WLAN, Router/Switch). Required Skills: Minimum of 3-5 years in a technical support position. Deep knowledge of Windows Operating System, Azure AD, Intune, Office 365, and Okta (a must). General networking knowledge (Firewall, IP addresses, WLAN, Router/Switch). Strong organizational, prioritization, and communication skills. Excellent interpersonal skills and ability to work with cross-functional teams, customers, and external vendors. Strong incident resolution and root cause analysis skills. Required Office Skills/Responsibilities: The candidate must be onsite Monday through Friday. Support all company events, all-hands meetings, and FDA audits. Why Join Us? Be part of a passionate team dedicated to improving patient outcomes. Work in a dynamic and collaborative environment. Opportunities for professional growth and development. Competitive salary and benefits package. #LI-Onsite

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