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Senior Client Partner

1 month ago


Boston, United States Publicis Sapient Full time

Seeking highly diverse candidates The Client Partner is responsible for managing a book of business for the Financial Services (FS) unit of Publicis Sapient (PS) in Chicago, Illinois. This includes leading relationship within an existing account and identifying and building opportunities with new clients in the region. You should have a proven track record of building business in the area of professional services centered on digital transformation in the Financial Services industry. Your experience should include experience in consulting industry, manage executive relationships, oversee delivery of engagements, development of annual new business forecasts, identification of prospective clients and their decision makers and building relationships with them, development of tailored marketing/sales strategy, leading the pursuit team, creating & presenting the proposal with the support of a cross-functional team and winning new business. Your Impact: Drive and lead stewardship for a large Financial Services Client, acting as their PS leader and ensuring profitable YoY Growth. Own the PS Account Plan and 360-degree relationship with each of your clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction. Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio. Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities. Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients. Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals. Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders. Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams. Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends. Cross-sell across our horizontals, services, solutions, and capabilities Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community. Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities. Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education. Cultivate business relationships through networking, industry events and outbound marketing.

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