Senior Client Partner

4 weeks ago

Boston, United States Kadambi Consulting Inc Full time

Our Client is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure and security.

They are now seeking to bolster its senior and mid-level leadership with top talent across GTM, Engineering, Services and Partnership organizations. We are seeking leaders driven by our purpose- to help accelerate digital transformations- and motivated to change the way our industry delivers value.


Requirement is for Senior Business Development Professionals with a deep understanding Digital Transformation and client challenges; demonstrated track record of making the transition from traditional IT services to achieving Digital Transformation revenue goals and objectives and the ability to evolve/grow clients as they continue to invest in Digital Transformation.


You will partner with clients to develop shared visions of their journey; understand roadmaps of their Digital Transformation and identify opportunities in early stages. The goal is to bring various practices and help their clients develop clarity on specific initiatives; the life cycle; outcomes and how we will shape them. In addition to services, Client Partners will also be empowered to position their platforms to change the game for their clients and gain penetration.

The ideal candidate will bring a combination of delivery powered client relationship management, a keen desire and proven track record of revenue achievement, account growth, and a strong domain expertise in digital transformation strategy and technologies.

Our Client offers an open and learning-oriented culture essential to emerge as a leader. Completely focused on the Digital Evolution philosophy and phenomenon, we view delivering our value proposition consistently as a non-negotiable commitment. Our enablers include strong Digital Transformation centric practices; a Client-Centric Approach, Predictability in Execution, and establishing a Unique Relationship Experience. A culture of innovation, encouraging our people to create, and belief in the importance of training and development set them apart.


Business Development - Client Relationship Management Skills

  • Build, foster and manage client relationships at the Sr. Director, Vice President, and CXO level
  • Lead from a perspective-based discussion to be able to position oneself and Trianz as a premium Digital Transformation brand – and not a vanilla IT services/cost+ brand.
  • Be solution oriented and a problem solver and measure success of discussions based on ability to create business impact that in turn lead to growth.
  • Interacting with client supplier and procurement relationship organization and maintain a smooth flow of contracts, invoices and payments
  • Work closely with Trianz Leadership, Practice Leads, Sales Directors and Client decision makers across all business and IT units.
  • Grow the Trianz business by positioning high impact digital transformation solutions within both existing buying centers but also new Lines of Business.

Client Account Management Skills

  • Account Management - Develop a deep understanding of clients' business objectives and challenges, organizational structure, and key client stakeholders to build the account strategy and execution plan.
  • Define and execute the Account Development Framework for building relationships and Our Client brand while expanding our presence into cross functional areas.
  • Govern all sales, delivery, and operations for the client account.
  • Collaborate with other business groups within the organization to expand into new areas and drive growth in existing areas.
  • Assess potential business risks and develop mitigation plans.
  • Manage and motivate their employees assigned to the client account. Set clear objectives and actively engage in their career development.

Job Duties:

  • Accountable for revenue growth
  • Drive demand generation strategy and execution through the client facing teams
  • Lead the teams in publishing and presenting proposals (proactive as well as responses to RFP/RFIs)
  • Commercial Management of the portfolio to ensure client profitability
  • Promote and leverage for account growth personnel dedicated to the account on Delivery Management
  • Delivery management (handling escalations) through scheduled Practice or Tech Services or Quality Assurance engagement reviews between the client and their delivery leaders
  • Monitor resourcing to service the portfolio at all times and escalate any resource concerns immediately to their Leadership


To be successful in this role the ideal person will have:


Required Skills:

  • Proven Track record of new business development & account management within established customers.
  • Proven track record of positioning IPs and digital assets as part of new business solution proposals.
  • MBA preferred.
  • 8+ years of strategic client account management experience in the technology services industry
  • Seasoned leader to manage and grow our business and relationship within the account
  • Proven track record in fostering effective relationships with senior clients both in Technology and in Business.
  • Strong work ethic, tenacity and hunger for growth.

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