Customer Order Management Representative
1 month ago
- Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time.
- Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline:
- Act as the single-point-of-contact to Client customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.
- Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Client processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement.
- Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process.
- Maintain accurate records of all internal and external interactions in the appropriate database/system.
- Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation.
- Act as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance claims via the Quality Management System.
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Order Management Customer Support Specialist
2 weeks ago
Nashville, Tennessee, United States Collabera Full timePosition Title: Customer Care Order Management RepresentativeCompany Overview:Collabera has been a trusted provider of contingent labor solutions for over 25 years, delivering exceptional service to a diverse range of clients.The client for this role is a prominent legal entity with a global presence, employing over 50,000 individuals across more than 100...
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Customer Account Order Specialist
2 weeks ago
Nashville, Tennessee, United States ICONMA Full timeRole OverviewThe Customer Order Management Representative serves as the primary contact for designated customer accounts, overseeing the complete order lifecycle to guarantee timely processing of orders.Key ResponsibilitiesSingle Point of Contact: Manage all aspects of the order lifecycle for assigned customer accounts, including new customer setup, order...
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Customer Order Management Coordinator
2 weeks ago
Nashville, Tennessee, United States KYYBA Full timeJob OverviewPosition: Customer Order Management CoordinatorWork Arrangement: Hybrid (In-office on designated days)Availability: Flexible working hours with a requirement to be accessible between 5 PM and 7 PM.Role SummaryThe Customer Order Management Coordinator serves as the primary contact for designated customer accounts, overseeing the complete order...
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Customer Account Order Specialist
2 weeks ago
Nashville, Tennessee, United States ICONMA Full timeRole OverviewThe Customer Order Management Representative is pivotal in ensuring a seamless experience for our valued clients. This role involves comprehensive management of customer accounts throughout the entire order process.Key ResponsibilitiesSingle Point of Contact: Serve as the primary liaison for designated customer accounts, overseeing the complete...
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Medical Customer Service Representative
2 days ago
Nashville, Tennessee, United States QTC Management Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Medical Customer Service Representative to join our team at QTC Management Inc. As a Medical Customer Service Representative, you will play a critical role in providing exceptional customer service to our clients and ensuring the smooth operation of our medical case management services.Key...
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Customer Service Representative
3 days ago
Nashville, Tennessee, United States Atlas Management Full time**Job Summary**Atlas Management is seeking a highly skilled Customer Support Specialist to join their team in Nashville, TN. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to clients with billing and service issues in a fast-paced call center environment.**Key Responsibilities:**Assist...
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Order Fulfillment Representative
2 weeks ago
Nashville, Tennessee, United States Cynet Systems Full timeJob Overview:As a vital member of our team at Cynet Systems, you will oversee the entire order management process for designated customer accounts. Your role will ensure that all orders are processed efficiently and shipped within the agreed timelines.Key Responsibilities:Manage the complete order life cycle for assigned customer accounts, including new...
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Customer Service Representative
3 days ago
Nashville, Wisconsin, United States Dura Supreme Full timeAbout the RoleThe Customer Experience Representative is a key member of our team at Dura Supreme, responsible for delivering exceptional customer service and ensuring seamless order processing.Key ResponsibilitiesCustomer Service: Provide prompt and effective responses to inquiries and concerns from dealers, sales representatives, and internal...
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Customer Service Representative
3 months ago
Nashville, United States Elettromedia-usa Full timeDescription Elettromedia Corporation in Nashville, Tennessee is seeking a dedicated Customer Service Representative to join our team. At Elettromedia, we pride ourselves on providing exceptional service and support to our customers. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by addressing inquiries,...
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Customer Service Representative
2 months ago
Nashville, United States Hankook Tire Manufacturing Tennessee Full timePosition Identification: Job Title - Customer Service Representative Job Function - Corporate Accounts Report to - Customer Service Representative Manager Job Purpose: Responsible for customer service functions for select key accounts. Process orders and review inventory relative to customers needs. Acts as liaison to SCM team to achieve optimum fill rates....
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Customer Service Representative
5 days ago
Nashville, Wisconsin, United States Dura Supreme Full timeAbout the RoleThe Customer Experience Representative is a key member of our team at Dura Supreme, responsible for delivering exceptional customer service and ensuring seamless order processing.Key ResponsibilitiesCustomer Service: Provide prompt and effective responses to inquiries and concerns from dealers, sales representatives, and internal...
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Senior Representative, Customer Service
4 months ago
Nashville, United States Cardinal Health Full timeThe Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer Customer Service, Representative, Sales Representative, Senior, Order Fulfillment, Operations, Retail,...
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Customer Service Representative
3 months ago
Nashville, United States Clopay Door Full timeCustomer Service Representative in Nashville, TN at Clopay Corporation **Location:** **Experience:** Not Specified **Job Description** Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the...
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Customer Service Representative
3 months ago
Nashville, United States QTC Management Full time** Customer Service Representative (Medical)** **Job Category****:** Administrative/Technical **Requisition Number****:** MEDIC009892 Showing 1 location **Job Details** **Description** **Job Summary:** Under limited supervision, performs a variety of activities in support of a specific project/business/technical unit. Gathers, collects, records, tracks and...
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Lawn Care Sales Representative
3 months ago
Nashville, United States Lawn in Order Property Maintenance,LLC Full timeJob DescriptionJob DescriptionAre you an energetic, personable, and ambitious individual looking for an opportunity to turn your charisma into a thriving career? Our rapidly growing lawn care business is on the hunt for a motivated Lawn Care Sales Representative who is not just seeking a job, but a path to making a significant impact in the local community...
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Lawn Care Sales Representative
4 months ago
Nashville, United States Lawn in Order Property Maintenance,LLC Full timeJob DescriptionJob DescriptionAre you an energetic, personable, and ambitious individual looking for an opportunity to turn your charisma into a thriving career? Our rapidly growing lawn care business is on the hunt for a motivated Lawn Care Sales Representative who is not just seeking a job, but a path to making a significant impact in the local community...
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Customer Account Order Specialist
2 weeks ago
Nashville, Tennessee, United States Compunnel, Inc. Full timeJob OverviewPosition Summary: Serve as the primary contact for designated customer accounts, overseeing the complete order management process to guarantee timely order fulfillment.Key Duties:Manage the entire order lifecycle for assigned customer accounts, including customer onboarding, order processing, modifications, and escalations. Responsibilities may...
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Customer Service Representative
10 hours ago
Nashville, Tennessee, United States Clopay Door Full timeClopay Corporation is a leading manufacturer of residential garage doors in North America. We pride ourselves on delivering exceptional customer service and quality products to our customers.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Nashville, TN. As a Customer Service Representative,...
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Customer Service Representative
18 hours ago
Nashville, Tennessee, United States Elettromedia-usa Full timeAbout Elettromedia CorporationElettromedia Corporation is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional service and support to our customers, and we are seeking a dedicated professional to join our team as a Customer Service Representative.Key ResponsibilitiesManage External Communications: Develop and...
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Customer Service Representative
3 days ago
Nashville, Tennessee, United States Bartech Full timeJob SummaryBartech is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage end-to-end order management and logistics process flowPlan and maintain daily...