Customer Service Representative
2 months ago
Position Identification:
- Job Title - Customer Service Representative
- Job Function - Corporate Accounts
- Report to - Customer Service Representative Manager
Responsible for customer service functions for select key accounts. Process orders and review inventory relative to customers needs. Acts as liaison to SCM team to achieve optimum fill rates. Provide support to director and manager pertaining to sales reports and customer support follow up. Maintains an ongoing relationship with selected customers and sales staff. Incumbents use knowledge of products and product availability to provide a communications link to the customer.
Key Accountabilities:- Secure and process fulfillment ensuring required weight and shipping dates are met.
- Process and confirm orders and communicate order status to customers
- Follow up on delivery of orders; troubleshoot missed delivery dates, shortages and overages
- Prepare and send monthly sales reports and fill rate reports
- Prepare direct factory container status reports and communicate to customers (winter tires)
- Track and prepare inventory reports
- Determine product shortfalls and communicate these with SCM
- Track urgent factory containers incoming to Hankook warehouses with SCM and warehouse personnel to assure customers forecast is met
- Communicate new products and / or code changes to customers.
- Coordinate set up of customer material codes as needed
- Manage and allocate backorders
- Call Center customer service for special orders and stock inquiries
- Any other duties/responsibilities as assigned by Management
- Individual contributor
- Administrative position with limited impact to the business based on decision making
- Must have strong computer skills, with advanced Microsoft EXCEL
- Good communication (oral and written) skills
- Good interpersonal skills with a positive attitude
- SAP knowledge desirable
- Requires attention to detail
- High School diploma required
- 2+ years of business experience in customer services or corporate environment
-
Customer Service Representative
2 weeks ago
Nashville, United States Terry's Service Center Full timeWe have a Customer Service Representative position open for the right person. We are a well-established, family-owned Automotive Repair Shop in west Nashville and we are now interviewing quality individuals to join our successful team. This position requires someone that understands the importance of strong relationships with their customers and co-workers....
-
Customer Service Representative
1 week ago
Nashville, United States VERITAS HHS Full timeThe Customer Service Representative provides customer services to customers and stakeholders who contact the office by phone. The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities. Customer Service, Customer Service Representative, Representative, Retail, Service
-
Customer Service Representative
2 months ago
Nashville, United States Bartech Full timeLocation: Location: Customer Service Representative in Nashville, TN at The Bartech Group **Location:** **Experience:** Not Specified **Job Description** **Job #:** 212845 **Job Description** If you are an experienced Customer Service Representative looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our...
-
Customer Service Representative
3 months ago
Nashville, United States Automated Health Systems Full time* > * > * > * > * > Customer Service Representatives Customer Service Representative at Automated Health Systems Job Description Automated Health Systems is currently seeking motivated and team-oriented **Customer Service Representatives** for full-time/part-time positions in the Nashville, TN area (located **by Gaylord Opryland Resort & Opry Mills...
-
Customer Service Representative
2 weeks ago
Nashville, United States Zeal Co Full timeAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them...
-
Customer Service Representative
3 months ago
Nashville, United States Dunavant Enterprises Full timeResponsible for handling customer service issues at the Nashville terminal as well as training directly with management in other facets of operations. Reporting Terminal Location: 701 Visco Dr, Nashville, TN 37210 Reports to: Terminal Manager. HR FLS Customer Service Representative, Customer Service, Terminal Manager, Representative, Operations, Retail,...
-
Customer Service Representative
2 weeks ago
Nashville, United States VERITAS HHS Full timeDescription Veritas-HHS seeks a Customer Service Representative to work at the Chattanooga Child Support Office located in Chattanooga, TN. About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to...
-
Customer service representative
2 weeks ago
Nashville, United States Gotta Go Rentals Full timeWelcome to FusionSite ! We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team. Job Summary: The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...
-
Customer Service Representative
3 weeks ago
Nashville, United States Zeal, TN Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
2 days ago
Nashville, United States Zeal, TN Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
1 week ago
Nashville, United States Zeal, TN Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
2 weeks ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Customer Service Representative
2 days ago
Nashville, United States American Leak Detection of Greater Nashville Full timeJob DescriptionJob DescriptionThe Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout...
-
Customer Service Representative
3 months ago
Nashville, United States Bonedry Full time**Customer Service Representative** Nashville, Tennessee / Nashville Administration / Full-Time **Customer Service Representative** Bone Dry Roofing and Home Solutions are searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling...
-
Customer Service Representative
3 weeks ago
Nashville, United States FusionSite Full timeWelcome to FusionSite!! We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team. Job Summary: The Customer Service Representative will interact with the companys customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing customers....
-
Customer Service Representative
10 hours ago
nashville, United States FusionSite Full timeWelcome to FusionSite!!We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...
-
Customer Service Representative
23 hours ago
nashville, United States FusionSite Full timeWelcome to FusionSite!!We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...
-
Customer Service Representative
2 weeks ago
Nashville, United States FusionSite Full timeWelcome to FusionSite!! We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team. Job Summary: The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...
-
Customer Service Representative
3 weeks ago
Nashville, United States FusionSite Full timeWelcome to FusionSite!!We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...
-
Customer Service Representative
3 weeks ago
Nashville, United States FusionSite Full timeWelcome to FusionSite!!We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team.Job Summary:The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...