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Operations Lead

3 months ago

Malibu, United States KITH Full time
ABOUT THE ROLE

Location: Malibu Store
Comp: $21-$23/hr
Status: Full-Time

Position Summary: Right hand to the Operations Manager. Supervises merchandise handling process. Supervises and provides training for the daily activities of all stock associates in partnership with the Operations Manager. Maintains an organized stockroom. Oversees replenishment process and provides leadership team with feedback regarding staff performance and inventory need to know. Manages shipping and receiving of in store merchandise and communicates with Warehouse and HQ teams. Point person for back-of-house matters when Operations Manager is unavailable.

RESPONSIBILITIES

Primary Responsibilities:
  • Ensures execution of all shipment receiving and processing procedures.
  • Ensures adept product is neatly organized and placed in stock room.
  • Performs audit and transfers of damaged and defective merchandise, complete re-tickets and phone orders.
  • Tracks productivity and ensures that the team is meeting the standards and efficiency set by upper management.
  • Ensures all delivery information is recorded and accurately reported.
  • Communicates daily goals and priorities to support associates, redirects activities as necessary to achieve results.
  • Manages shipment supplies and fixtures and communicates needs to the leadership team.
  • Ensures stockroom is neat, clean, and organized.
  • Influences employees to support an operationally efficient and effective process driven environment.
Special Projects/Tasks:
  • Participates and assist in Physical Inventories as required by the business.
  • Assist Merchandising team during visual initiatives, as needed.
REQUIREMENTS

Experience:
  • 6 Months+ in a customer facing role.
  • 1 year+ in a retail environment.
  • 1 year+ in an apparel operations role.
Skills/Abilities:
  • Thorough communication with customers, peers and Direct-Report(s)
  • Efficient time management skills.
  • Effective multi-tasker
  • Ability to manage/oversee multiple projects at once
  • Standing/Walking for prolonged periods of
  • Lifting or moving up to 50 pounds
  • Bending, twisting as well as climbing of ladders/stepstools and other physical tasks related to standard retail operations
WHO YOU ARE

Professional Characteristics:
  • Detail-Oriented
  • Self-Starter
  • Organized
  • Team Player
Personal Characteristics:
  • Supportive
  • Solution-driven
  • Natural Leader


WHO WE ARE

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that's celebrated globally for its ability to tell stories, evoke nostalgia and connect product to the passion it's woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant and a retail footprint in three continents.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company's chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand's CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW and many others.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.