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Restaurant Operations Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Gecko Hospitality. As a key member of our team, you will be responsible for providing exceptional customer service, managing restaurant operations, and assisting the General Manager in achieving business objectives.
Key Responsibilities:
- Provide a positive and welcoming atmosphere for guests, ensuring a fair, profitable, safe, and fun dining experience.
- Work collaboratively with the team to achieve business objectives, including increasing revenue, improving customer satisfaction, and maintaining a clean and safe environment.
- Assist the General Manager in managing restaurant operations, including inventory management, staff scheduling, and customer service.
- Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
- Provide training and development opportunities for team members, ensuring they have the skills and knowledge needed to succeed in their roles.
- Monitor and maintain high standards of quality, service, and cleanliness, ensuring a positive experience for guests.
- Collaborate with the marketing team to develop and implement marketing strategies, including social media, email marketing, and local advertising.
- Stay up-to-date with industry trends, best practices, and regulatory requirements, ensuring the restaurant remains competitive and compliant.
About Us:
Gecko Hospitality is a leading hospitality company that specializes in connecting exceptional talent with visionary establishments. Our mission is to be the catalyst that transforms the restaurant industry by fostering meaningful relationships and making the perfect match every time. We are passionate about the restaurant industry and dedicated to its continued growth and prosperity.