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Refugee Services Team Lead

2 months ago

Troy, United States Samaritas Full time

Position Details:

Do you have experience supervising multiple programs within a nonprofit social service agency?

Welcome to Samaritas Nation

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.

APPLY TODAY #BeTheRock, creating ripples of positive in the lives of those we are entrusted to serve

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This position has an annual salary rate of $45,760.00

What's In It For You:

Some of the benefits you may receive are:

Full Time/Part Time

  • Competitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment
  • Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee)
  • Company paid Short Term Disability accrual (Full time employees)
  • Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133%
  • Great Personal Time Off (PTO) accruals
  • Awesome Employee Discounts
  • UKG Wallet - Pre-Pay Options
  • Plus, many more benefits


Duties And Responsibilities:

Provides leadership to program staff and support services to qualifying refugee clients in accordance with contract, organization and accreditation standards.

Duties and Responsibilities

  1. Provide day-to-day leadership to staff. Partner with Human Resources in staff attraction and retention efforts, including hiring, onboarding, professional development, coaching and counseling and performance management. Ensure delegation of responsibility and accountability
  2. Assist with the development and implementation for assigned programs. Assist with managing program operations, ensuring adherence to all applicable regulatory and quality assurance standards and state, contract, and organization policy and procedures
  3. Supervise ongoing data collection, analysis, evaluation and reporting of performance measures in accordance with contractual and organizational standards and requirements. Participate in the development, implementation and monitoring of the programs operating budget/financial performance within organization fiscal guidelines; ensure adherence to Corporate Financial Policies and procedures
  4. Serve as the program liaison. Develop and maintain relationships with collaborating agencies, local communities and congregations. Represent Samaritas in the community as an expert by presenting at workshops and trainings and serving on task forces and workgroups. Coordinate and participate with the Advancement department on community outreach events, sharing of success stories and communicating the needs of the programs
  5. Manage an active caseload. Coordinate all program related activities. May include employment and/or housing arrangements and inspections, client reception and orientation activities. May be required to assess US Ties and co-sponsors ability to assist in resettlement services and to comply with program guidelines
  6. Maintain communications with applicable parties
  7. Conduct ongoing client cultural orientation and complete assessments demonstrating clients understanding and information retention. Provide transportation for all Refugee Services as required or needed and in compliance with applicable child safety laws. Complete applications for Social Security card, public benefits and other applicable registrations within the required time periods
  8. Document visits, case activity and all efforts to meet refugee material needs as outlined by program guidelines. Maintain relevant reports and statistics related to client activities and program services.
  9. Manage agency program funds on behalf of assigned cases, monitoring balances, and ensuring proper entry of vouchers and supporting documentation
  10. Attend and participate in required meetings and training efforts


Qualifications:

Job Qualifications

Education, Training, and Licensure/Certification

  • Bachelors Degree Or A minimum of three years experience in community engagement, volunteer management, or related field.
  • Maintain Certification/ Accreditation relevant to position and contractual requirements.

Experience

  • Previous experience with supervising multiple programs within a nonprofit social service agency.

Additional Work Requirements

  • Automobile travel required. Valid unrestricted drivers license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance.

#humanservices #refugees #michiganjobs