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Guest Services Manager

4 months ago

Park City, United States The Chateaux Full time

** Guest Services Manager (Chateaux)**

**Job Category****:** Administration **Requisition Number****:** GUEST002605 Showing 1 location **Job Details**

**Description**

**The Guest Service Manager** would oversee daily operations of the Bell department, Transportation, Ski Valet, Shipping/Receiving, and HOA parking. This person will be responsible for training and managing team and shifts.

* Oversee budget for Bell department.

* tracking for owner inventory

* Maintain the ski valet.

* Coordinating transportation for groups.

* Oversee all shipping and receiving for guests and owners.

* ordering bell, Shipping and Le sundry supplies

* Inventory and maintain the Le Sundry shop

* follow up on Guest issues and requests when the Front desk manager is not in

* Attend Pre-cons when needed.

* Attend opp. meeting 2 times a week Mon & Fri.

* Attend resume meeting every Friday.

* hold a team meeting regularly.

* Oversee daily parking and annual parking pass holders.

* oversee the guest activities (smores and Xmas activities).

* Support the Front Desk team when necessary.

**Qualifications**

**Skills**

**Preferred**

**Interpersonal** *Advanced* **Management** *Intermediate* **Customer Service** *Advanced* **Behaviors**

**Preferred**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**Team Player****:** Works well as a member of a group

**Leader****:** Inspires teammates to follow them

**:**

**Motivations**

**Preferred**

**Self-Starter****:** Inspired to perform without outside help

**:**

**Education**

**Experience**

**Licenses & Certifications**