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Guest Services Supervisor

2 months ago

Park City, Utah, United States Steinlodge Full time

Position Title: Front Desk Supervisor

Company: Steinlodge

Job Category: Rooms Division

Overview:

The Front Desk Supervisor plays a crucial role in ensuring the smooth operation of the front office. This position requires a minimum of 2 years of experience in front desk operations within a resort or hotel environment. Supervisory experience is highly regarded.

Key Responsibilities:

  • Oversee front desk operations, ensuring exceptional guest service.
  • Manage and train front desk staff, fostering a collaborative team environment.
  • Utilize hotel property management systems effectively to enhance guest experiences.
  • Coordinate with various departments, including concierge and bell services, to meet guest needs.

Qualifications:

Skills:

  • Excellent communication and interpersonal skills.
  • Strong understanding of guest service responsibilities.
  • Ability to inspire and lead a team.

Work Schedule:

Available shifts include AM (7AM - 3PM) and PM (3PM - 11PM).

Preferred Attributes:

  • Team Player: Works effectively within a group.
  • Leader: Motivates and guides team members.
  • Self-Starter: Demonstrates initiative and independence in tasks.