Customer Service Representative
7 days ago
Customer Service Representative
Job Number: 352506
Category: Administrative
Description: Job Title: Customer Service Representative
Location: Port Washington, NY
Zip Code: 11050
Start Date: Right Away
Keywords: #PortWashingtonJobs; #CustomerServiceRepresentativejobs;
Job Description:
GENERAL FUNCTION
The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Client products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES
* Answers incoming calls and processes orders.
* Resolves customer complaints, troubleshoots issues to determine best path for resolution.
* Correctly documents customer interactions and tracks call types.
* Maintains support service levels and upholds Client's Customer Service standards.
* Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
* Takes inbound phone calls for up-to 90% of assigned shift.
* Performs all other duties as assigned.
BASIC QUALIFICATIONS
* High school diploma
* 1+ year(s) of experience working in customer service, hospitality or call center environment
* Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
* Strong verbal and written communication skills
* Demonstrated listening and comprehension skills
* A clear team player with strong interpersonal skills
* Ability to maintain composure when dealing with difficult customer situations
* Excellent time management skills - must be able to prioritize tasks efficiently
* Strong PC skills including MS Office; Word and Excel
* Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS
* Higher education degree
* Previous experience using SAP
* Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language
* Bilingual French
COMPUTER PICK UP DETAILS:
ask the agencies to advise the candidates that if selected they will have two pick-up trips for equipment at our Port Washington office. The first trip is done before the training starts where they receive temporary equipment. After a week of training, they will swap out the temporary equipment for permanent equipment.
During the pick-up of their permanent, they will stay for part of the day and receive a tour of the building, meet the leadership team in person, and spend some time training in a lectured environment. They will then leave in the early afternoon to go home and set up their equipment for the following day of training.
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/D/V
Location: Port Washington , NY
Minimum Experience (yrs): 1+
Required Education: Not Specified
Benefits:
Return to search results Email this job to a friend (emailjobs.asp?jo_num=352506)
If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position.
*Logged in members may also add jobs to their job cart
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...
-
Customer Service Representative
1 month ago
Port Washington, United States Kelly Services, Inc. Full time#x. A 0; Must live within 2 hours of Port Washington, NY Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call Customer Service Representative, Customer Service, Representative, Retail, Staffing, Skills
-
Customer Service Representative
4 weeks ago
Port Washington, New York, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Greet customers and provide a positive, engaging...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Northwell Health | GoHealth Urgent Care Full timeJob Title: Call Center RepresentativeAt Northwell Health | GoHealth Urgent Care, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for patients and customers, providing exceptional service and support to ensure a positive experience.Key...
-
Customer Service Representative
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...
-
Customer Service Representative
3 days ago
Port Washington, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeLocation: RemotePay Rate:English-speaking: $17.50/hrFrench-speaking: $20.00/hrJob Overview:Russell Tobin is seeking a Customer Service Representative to join our team, working remotely with the expectation of transitioning onsite in the future. The ideal candidate will have experience handling high call volumes,...
-
Customer Service Representative
4 days ago
Port Washington, New York, United States Russell Tobin Full timeJob Title: Customer Service RepresentativeRussell Tobin is seeking a skilled Customer Service Representative to join our client's team, working remotely with the expectation of transitioning onsite in the future.Key Responsibilities:Respond to a high volume of inbound calls and process orders efficiently.Address customer inquiries and complaints by...
-
Customer Service Representative
2 weeks ago
Port Washington, United States PORT WASHINGTON STATE BANK Full timeLooking for a job that actually gets work-life balance? Check out Port Washington State Bank. Like you, we‘re all about that Midwestern vibe-supporting local traditions, spending time with each other, and giving back to the community. We‘ve been named a Top Workplace 14 times because we listen to our team and value their ideas, making us better at what...
-
Customer Service Representative
4 weeks ago
Port Washington, Wisconsin, United States Sandata Technologies Full timeCustomer Care Representative - Tier ISandata Technologies, LLC is a leading provider of workforce and operational management solutions and services. We are seeking a process-oriented Customer Care Representative to assist us in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution of...
-
Customer Service Representative
2 weeks ago
Washington, United States American Foreign Service Protective Association Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the American Foreign Service Protective Association. As a key member of our call center team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and resolving issues in a timely...
-
Customer Service Representative
4 weeks ago
Washington, United States Metropitan Police Service Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Metropolitan Police Department, you will be responsible for providing exceptional service to the public, employees, and law enforcement officials.Key ResponsibilitiesWelcome and greet visitors to the...
-
Customer Service Representative
4 weeks ago
Port Washington, New York, United States Domino's Pizza LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest quality products and services.Key ResponsibilitiesProvide quality...
-
Customer Service Representative
4 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our Call Center team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient mannerResolve customer...
-
Customer Service Representative
3 days ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our Global Channel Management team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all customers.Key ResponsibilitiesAnswer...
-
Customer Service Representative
3 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a French and English Call Center Agent, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient manner.Resolve customer...
-
Customer Service Representative
2 weeks ago
Port Washington, New York, United States Global Channel Management Full timeAbout the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French and English Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming calls...
-
Customer Service Representative
3 days ago
Washington, United States Metropitan Police Service Full timeJob SummaryThe Metropolitan Police Department is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to the public, employees, and law enforcement officials.Key ResponsibilitiesWelcoming and greeting visitors to the office,...
-
Customer Service Representative
3 weeks ago
Port Washington, Wisconsin, United States Norberto Matos-Soto - State Farm Agent Full timeJob OverviewNorberto Matos-Soto State Farm Agent is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.Key ResponsibilitiesCustomer Inquiries: Respond promptly to...
-
French Customer Service Representative
2 days ago
Port Washington, New York, United States Global Channel Management Full timeAs a French Customer Service Representative with Global Channel Management, you will be responsible for providing exceptional customer service to our French-speaking clients. Your primary duties will include answering incoming calls, processing orders, and resolving customer complaints in a timely and professional manner. You will also be responsible for...
-
Customer Service Representative
2 days ago
Port Angeles, Washington, United States Riteway Bus Service, Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our dispatch operations team, you will be responsible for overseeing dispatch functions for multiple business units and vehicle types, acting as a liaison between sales, customers, and drivers, and working with...
