Service Coordinator

1 week ago


Cambridge, United States Steel River Full time

Job Title: Service CoordinatorReports to: Service Manager Job Description: As a service coordinator, you will be responsible for coordinating and managing service requests, scheduling jobs and projects, and ensuring the timely delivery of services to clients. You will serve as the primary point of contact for clients and technicians, facilitating communication and resolving any issues. Additionally, you will be responsible for maintaining accurate records, updating databases, and generating reports to track service activities and performance metrics.Responsibilities:Receive and process service requests from clients, sales, and management via phone, email, or online portal.Communicate with vendors to confirm timely delivery of materials, rental equipment, or sub-contractor support, communicate updates on service status, and address any concerns to customers and management.Provide administrative support to the service department, including maintaining files, creating purchase orders for all branch purchase job and non-job related, processing invoices, Schedule service jobs and projects and assign technicians based on availability and expertise.Communicate with clients to confirm appointments, provide updates on service status, and address any concerns.Coordinate with technicians to ensure they have the necessary equipment and materials to complete service tasks.Monitor service activities to ensure they are completed on time and meet safety and quality standards while ensuring proper customer experience and profitability. Track and document service requests, including client information, service details, and resolution outcomes.Collaborate with other departments, such as sales and operations, to coordinate service activities and support business objectives. Qualifications:Proven experience in customer service or service coordination roles. A bachelors degree in business administration, customer service, or a related field is preferred.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with ERP and CRM software.Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues.Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.Ability to work independently and collaboratively in a fast-paced environment.Flexibility to adapt to changing priorities and handle unexpected challenges.Knowledge of service management principles and best practices preferred.  
recblid 2e9zux5scbbla0tn05ym708bc5tp0t


  • Service Coordinator

    2 weeks ago


    Cambridge, Ohio, United States Owl Full time

    Job Title: Service CoordinatorWe are seeking a detail-oriented and well-organized Service Coordinator to join our team at OWL Services. As a Service Coordinator, you will be responsible for providing exceptional customer service, managing customer requests, and ensuring timely responses to customer inquiries.Key Responsibilities:Coordinate customer calls and...


  • Cambridge, Massachusetts, United States YWCA Cambridge Full time

    Job Title: Resident Service CoordinatorJoin YWCA Cambridge as a Resident Service Coordinator and play a vital role in creating a warm and welcoming community at our 103-unit Single Room Occupancy (SRO) residence.About the RoleThe Resident Service Coordinator reports to the Executive Director and is a key member of our Tanner Residence team. In this role, you...


  • Cambridge, United States YWCA Cambridge Full time

    Position: Resident Service CoordinatorReports to: Executive DirectorLocation: YWCA Cambridge, Central Square, Cambridge, MA 02139YWCA Cambridge is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all.Position Summary:The Resident Service Coordinator reports to the Executive Director and is a key member...


  • Cambridge, Massachusetts, United States YWCA Cambridge Full time

    Job Title: Resident Service CoordinatorJoin YWCA Cambridge as a Resident Service Coordinator and play a vital role in creating a warm and welcoming community at our 103-unit Single Room Occupancy (SRO) residence.Job Summary:The Resident Service Coordinator reports to the Executive Director and is a key member of YWCA Cambridge's Tanner Residence team. This...


  • Cambridge, Massachusetts, United States SOS International LLC Full time

    Job Title: Legal Services CoordinatorSOS International LLC is seeking a highly skilled Legal Services Coordinator to support a humanitarian assistance project in Cambridge, Massachusetts.Job Summary:The Legal Services Coordinator will play a crucial role in assisting guests with their immigration cases and providing vital support in managing their legal...


  • Cambridge, Massachusetts, United States Conscious Capitalism Inc Full time

    Chapter Services ManagerJob Summary: We are seeking a highly organized and detail-oriented Chapter Services Manager to provide comprehensive support to multiple Chapters across the United States. This dynamic role includes relationship management, administration, marketing, and event coordination.Key Responsibilities:Partner with volunteer Chapter leaders...


  • Cambridge, Massachusetts, United States SOS International LLC Full time

    {"title": "Legal Services Coordinator", "description": "Job SummarySOS International LLC is seeking a highly skilled Legal Services Coordinator to support a humanitarian assistance project in Cambridge, Massachusetts. The ideal candidate will have a strong understanding of immigration processes and a commitment to providing compassionate and effective...


  • Cambridge, Massachusetts, United States Kimpton Hotels & Restaurants Full time

    Unlock Your Potential in Sales and Customer ServiceJoin Kimpton Hotels & Restaurants as a Sales and Customer Service Coordinator and take your career to the next level. As a key member of our sales team, you will be responsible for coordinating group bookings, managing sales contracts, and providing exceptional customer service to our guests.Key...


  • Cambridge, Massachusetts, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Job SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Spaulding Rehabilitation. As a Patient Service Representative, you will be responsible for overseeing and performing all activities associated with the outpatient registration service and scheduling of outpatients. This includes supporting all other...


  • Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full time

    Job SummaryAs a User Services Coordinator at the Massachusetts Institute of Technology, you will serve as the primary point of contact and customer success representative for a large shared services facility. The facility provides over 300 tools and instruments to over 1,500 users from various institutions and industries. Your key responsibilities will...


  • Cambridge, Massachusetts, United States Tarrytown Rehabilitation & Nursing Center Full time

    Job Title: Social WorkerWe are seeking a skilled and compassionate Social Worker to join our team at Tarrytown Rehabilitation & Nursing Center. As a Social Worker, you will play a vital role in providing high-quality social services to our residents, ensuring their physical, emotional, and social well-being.Responsibilities:Assist with planning and...


  • Cambridge, Massachusetts, United States Southeastern Ohio Regional Medical Center Full time

    Job SummaryThis position plays a vital role in ensuring exceptional customer service and quality of care at our hospital. As a key member of the care team, you will provide services to patients, families, and significant others, including biopsychosocial assessments, psychiatric diagnoses, treatment planning, and therapy sessions. Your expertise will help...


  • Cambridge, Massachusetts, United States YWCA Cambridge Full time

    Job SummaryYWCA Cambridge is seeking a compassionate and organized Resident Service Coordinator to join our Tanner Residence team. As a key member of our team, you will work closely with residents, property management, and case management teams to create a warm and welcoming community at our 103-unit Single Room Occupancy (SRO) residence.Key...


  • Cambridge, United States Third Party Hotel Reservation Client Full time

    The Client Service Coordinator will play a key role in helping clients book and manage hotel reservations while delivering exceptional customer service. Candidates with previous call center, front desk, sales, group housing, and/or administrative experience for hotels are preferred. Responsibilities include: Being well-versed in all hotel packages for...


  • Cambridge, Massachusetts, United States Beacon Hill Full time

    Operations and Events Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations and Events Coordinator to join our team at Beacon Hill. As a key member of our operations team, you will be responsible for coordinating various operational duties, managing student events, and providing administrative support to our leadership...

  • Care Coordinator

    2 weeks ago


    Cambridge, Ohio, United States Integrated Services for Behavioral Health Full time

    Job DescriptionWe are seeking a highly skilled Care Coordinator to join our team at Integrated Services for Behavioral Health (ISBH). As a Care Coordinator, you will play a critical role in providing exceptional care to children, youth, and families with significant behavioral health needs.Key Responsibilities:Collaborate with families to identify care...

  • Event Coordinator

    4 weeks ago


    Cambridge, Massachusetts, United States Planet Interactive Full time

    Event Coordinator Job DescriptionPlanet Interactive's Higher-Education client is seeking a detail-oriented and dynamic Event Coordinator for a 3-month assignment starting in October 2024.The Event Coordinator will provide hospitality, logistical support, and guest services to event participants and guests. Key responsibilities include:Event Coordinator...

  • Office Coordinator

    1 month ago


    Cambridge, United States TEKsystems Full time

    Job DescriptionJob DescriptionWe are seeking a Facilities Coordinator to join our team in Cambridge, MA!Position Summary: Responsible for performing duties and responsibilities which shall include but not be limited to; ensuring that all facilities-related services are performed at a high level, that always exceeds the client's expectations. Must perform...

  • Event Coordinator

    2 weeks ago


    cambridge, United States Planet Interactive Full time

    Event CoordinatorDuration: 3 MonthsLocation: Cambridge, MA (Onsite) Pay Rate: Up to $35/HR (W2 and benefits) Planet Interactive's Higher-Education client is in need of a dynamic and detail-oriented Event Coordinator for a month 3-month assignment starting in October 2024!The Event Coordinator will provide hospitality, logistical support, guest services, or...


  • Cambridge, Massachusetts, United States InterSystems Full time

    Job SummaryThis is an exciting opportunity to join InterSystems as a Technical Services Assistant. As a key member of our team, you will be responsible for providing technical support and services to our organization.Key ResponsibilitiesConfigure and Install Computers and Printers: Ensure that all computers and printers are properly configured and installed...