Consumer Loan Underwriter

4 weeks ago

Phoenix, United States Copper State Credit Union Full time

Are you looking for an opportunity to help others and let your skills shine? Do you want to work for a company that believes in helping others and doing the right thing? Join the Copper State CU family Our mission is to elevate the financial strength of Arizona families through financial empowerment. We are a full-service financial institution aimed at helping our local Arizona community. As a credit union, we are a not-for-profit financial cooperative, owned and operated by members we serve. This separates us from most for-profit financial institutions. With approximately 140 employees we are large enough to help everyone, while being small enough to provide growth opportunities. This provides opportunities to contribute to the organization in ways that most don't for larger institutions. We value the contributions of our employees and actively look for ways to collaborate within all levels of the company. At Copper State Credit Union, you will have the opportunity to put your unique skills to work, and contribute to a company that wants to see you succeed.

As a Consumer Loan Underwriter you will:

  • Responsible for prudent lending while representing the financial interests of both the members and the credit union, including timely turnaround of applications from various origination channels.
  • Review, analyze, and underwrite applications for personal, auto, and home equity loans within credit union and regulatory guidelines. Explain and document rationale behind credit decisions.
  • Examine credit reports, income statements, tax returns, and other documents to evaluate borrower's risk.
  • Make decisions on loan approvals, denials, or conditions based on established guidelines and risk thresholds.
  • Ensure compliance with regulatory requirements and internal policies, staying abreast of changes in laws and regulations related to consumer lending.
  • Act as a point of contact for originators and consumer processing teams. Collaborate with other employees and vendors to obtain necessary information and clarify any discrepancies.
  • Serve as a subject matter expert on consumer lending products and underwriting guidelines and provide guidance to staff.
  • Build and maintain relationships with internal staff and external vendors to support consumer lending needs.
To be successful in this role, you will need the following competencies:

Technologically Savvy - Uses technology to effectively and efficiently perform job functions and demonstrate the benefits to members. PC Computers, Tablets, etc.

Detail Oriented - Pays close attention to small details. Prioritizes accuracy and gives undivided attention to avoid mistakes and complete tasks from start to finish.

Results Oriented - Aware of personal, department, and company goals. Prioritize workload to achieve goals. Excels in a fast-paced environment and able to meet deadlines.

Service - People first mentality. Puts member's needs before their own. Patient and empathetic when assisting in difficult circumstances.

Sound Judgment - Willing to make decisions within guidelines. Includes manager in decision making process and can support and explain reasoning.

Initiative - Motivated self-starter. Actively seeks opportunities to learn new skills and take on additional responsibilities.

Accountable - Takes ownership of all responsibilities. Dependable to members and fellow employees. Owns mistakes and embraces coaching and feedback.

Effective Communicator - Explains recommendations, products and services in ways members can easily understand. Maintains open lines communication with team and manager.

Teamwork - Works well with others and enjoys collaboration.

Skills / Requirements
  • Requires education equivalent to a four-year high school education or general education degree (GED). Some post-secondary education preferred.
  • At least 3 years of experience in a lending department or branch office of a credit union or financial institution required. Minimum of 1 year experience in consumer loan underwriting required.
  • Work requires comprehensive knowledge of consumer loan policy, credit granting criteria, interest rates and how they are computed, and required documentation for each loan type. Thorough understanding of underwriting policies and procedures.
  • Ability to read and interpret all three major credit bureau reports. Must be able to read and interpret financial statements and tax returns. Experience with income analysis including exposure to reviewing self- employment, Corporate, and Partnerships tax returns.
  • Requires the ability to analyze and solve problems, demonstrate persistence to overcome obstacles to best serve our members.
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
  • Requires judgment to apply broader aspects of established practices to situations which go beyond clear, concise guidelines. Intensive fact-finding and investigation required to solve major, complex problems. Requires extensive creativity and resourcefulness.
  • Requires excellent computer and work processing skills. Experience with consumer loan software programs required.
  • This position requires compliance with all consumer lending regulatory requirements.


Company Overview

Join a winning team at a dedicated credit union We have been fulfilling the financial needs of our members and their families since 1951. We focus on building lifetime relationships by continually building trust and expanding our products and services. Emphasizing security, quality, and convenience in an environment that values and respects members, employees, and business partners.

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