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Customer Enrollment Representative

1 month ago


Hawthorne, United States JXM Enterprise Full time

We are currently seeking a dynamic, sales-driven, and self-disciplined individual to join an established team with an award-winning track record. The Customer Enrollment Representatives work in a proactive role with existing clients to build and sustain long-term relationships. This role includes collaboration with clients through analyzing processes then presenting technology solutions that solve business problems and improve efficiency. The Customer Enrollment Representatives will build additional value with clients through managing implementation, training for added solutions, sharing detailed updates for existing products, and enrolling customers with their services.

Customer Enrollment Representative Responsibilities:

  • Meeting sales quotas by promoting additional technology and telecommunications services to the clients customer base and enrolling them in services

  • Building and maintaining strong relationships with current clients through direct interaction to create a unique connection and stabilize the relationship

  • Analyzing the needs of the client and customizing solutions to meet those needs

  • Train clients on new and existing services

  • Solution-based selling techniques with a consultative approach

  • Responsible for client retention