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Emergency Response Coordinator

4 months ago

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Search or listen for any active Emergency losses. Respond to or dispatch other Emergency Response personnel in order to market PDR in an attempt to secure emergency work or any further PDR related business interests. Research property and provide any data that can further validate or assist in securing above mentioned services.

Requirements

•Market PDR brand to multiple channels such as ins claims personnel, agents, adjusters, 3rd party programs, property management companies, realtors, fire/police departments and any other applicable avenues.

•Create and maintain relationships within above mentioned networking groups

•Get involved in applicable organizations, networking groups, committees, boards, etc...

•Understand insurance trends in claims and adjusting losses

•Be knowledgeable in the insurance industry. Keep up on technologies, equipment, processes, etc...

•Be knowledgeable on building products, new products, building technologies, etc...

•Monitoring of listening devices, websites and news reports to insure 24/7 coverage of all potential property loses within the franchise territory

•Keep records and loss of all dispatched events

•Dispatch all active property loss incidents to "on call" personnel in real time

•Search the Internet to retrieve accurate property data (I.e. ownership, taxes, phone numbers etc.)

•Respond in real time to active property loss scenes in an effort to secure Emergency Work Authorization and promote all aspects of PDR services

•Secure Emergency Work Authorization signature

•Create job loss estimates and damage descriptions

•Coordinate Emergency response crews & services

•Identify priority services and customer concerns

•Verify insurance coverage

Position Requirements

•Must have a valid drivers license. Strong interpersonal skills a must.

•Must be able to be on call 24/7 and willing to work extended ours as job requires. Must be able to work well under intense pressure.