![Petermanhvac](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Coordinator
2 months ago
* Greenwood, IN, USA
* Starting at 19.00
* Hourly
* Full Time
*Full Health Benefits | 401k | Paid Vacation*
* Work directly with customers to ensure a high level of satisfaction when any mistakes or oversights take place within a customer's experience.
* Partner with management teams and field staff to provide solutions for customer's when their experience has left them dissatisfied.
* Coordinate with subcontractors to schedule for repairs if damage occurs in a customer home.
* Follow up with customers on recent appointments to ensure that Peterman is delivering on our 5 Star Service guarantee.
* Identify trends and training opportunities for various departments in the company based off of customer feedback.
* Proactively contact customers to discuss service satisfaction with the intent of building long term customer relationships.
* Respond to reviews of the company in a timely manner.
* Serve as a customer service expert within the company.
* Have flexible work availability to meet needs of Customer Experience team.
* Minimum of 3 years experience in customer service.
* Excellent written and verbal communication skills.
* Ability to think critically and creatively solve problem.
* Keen attention to detail and excellent organizational skills.
* High school diploma or GED equivalent.
***Ask Yourself***
It may be time for a change Peterman Brothers has been in business for 35 years and is Indianapolis' leading Plumbing and HVAC company. We're family-owned and operated and take pride in being the best place to work. This is backed up by being placed on the Indy Star's Top Workplaces list 5 years in a row...and counting
***What You'll Do***
***What You'll Need***
***Preferred Skills & Experiences***
* Previous experience working with insurance and remediation companies.
* Prior experience working with customers to deescalate stressful situation.
* Basic knowledge of HVAC is a plus
***Company Perks:***
* Top Compensation Package
* 401k w/Generous Company Match
* Company Paid Personal Time Off (2 Weeks to Start)
* Health Insurance
* Dental Insurance
* Vision Insurance
* Life Insurance
* Voluntary Disability Plans
* Voluntary Hospital Indemnity
* Voluntary Accident Coverage
* Virtual Teladoc Appointments
* $250 Tool Account
* Paid Holidays
* Birthday Off
* Bereavement Pay
* Top-Notch Professional Training
* Company Events & Parties
* Community Outreach Events
* Advancement and Growth Opportunities
*Peterman is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.*
*INDLP*
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.
-
Customer Experience Specialist
13 hours ago
Greenwood, South Carolina, United States Scooter\'s Coffee Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Coffee Connoisseur to join our team at Scooter's Coffee. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key ResponsibilitiesGreet and Engage with Customers: Create a welcoming atmosphere...
-
Customer Experience Specialist
3 months ago
Greenwood, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Employee Experience Coordinator
3 weeks ago
Greenwood Village, United States Digible Inc Full timeCompany Overview Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind. At Digible, Inc. we love to celebrate our diverse group...
-
Customer Experience Analyst
1 month ago
Greenwood Village, Colorado, United States SambaSafety Full timeSalary Range: $90, ,000.00Who we are:Hi, we're SambaSafety and we offer the industry's most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and...
-
Customer Experience Specialist
12 hours ago
Greenwood Village, Colorado, United States Toastique Full time**About Toastique**We are a dynamic and fast-paced company that prides itself on delivering exceptional customer experiences. As a Team Member at Toastique, you will play a critical role in bringing our brand to life and ensuring that every customer leaves with a smile on their face.**Responsibilities**Take orders on the point-of-sale system and double-check...
-
Maintenance Specialist
1 week ago
Greenwood, Indiana, United States Experience SL Co. Full timeBecome a Part of Our Team as a Maintenance SpecialistThe Experience SL Co. is a dedicated organization focused on improving the quality of life for seniors. We are currently in search of a Maintenance Specialist to enhance our team.What We Offer:Comprehensive benefits package including health, dental, vision, and moreRetirement plan with employer...
-
Customer Service Representatives
1 month ago
Greenwood, United States TempStaff Full timeThe Customer Service Representative coordinates the customer service activities of Greenwood Utilities. This includes maintaining all customer and account information. Logs all customer contacts regarding service problems, billing questions, and all Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service
-
Junior Marketing Coordinator
2 days ago
Greenwood, United States Pinakle Full timeJob DescriptionJob DescriptionPinakle is a forward-thinking brand management and sales firm that has been constantly reinventing the promotions and brand management industry. We are currently searching for a business-minded individual to fill the shoes of our Junior Marketing Coordinator position. The Junior Marketing Coordinator plays the role of helping...
-
Customer Service Representative
14 hours ago
Greenwood, Indiana, United States Visionworks of America Full time**Job Summary**At Visionworks of America, we are seeking a highly organized and customer-focused individual to join our team as a Retail Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless patient experience.**Key Responsibilities:**Greet and...
-
Customer Service Representative
3 months ago
Greenwood, United States Lifemark Health Group Full time**Customer Service Representative - Greenwood Physiotherapy - pt Health****Greenwood, NS****Status:** Permanent full-time **Location:** 780 Central Ave **Schedule:** Monday-Friday **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second dose of...
-
Volunteer Coordinator
3 months ago
Greenwood, United States NHC Full timePosition: Volunteer Coordinator Pay: $17.50 / hr. - $21.50 / hr. Depending on Experience A Caris Healthcare Volunteer Coordinator provides support the hospice interdisciplinary team through office functions. The hallmarks of this position include recruiting, retaining, and managing Caris Healthcare Volunteers to enhance the quality of life for patients and...
-
Customer Engagement Specialist
1 week ago
Greenwood, Indiana, United States Petermanhvac Full timeLocation: Greenwood, IN, USA Compensation: Starting at $19.00 per hour Employment Type: Full Time Benefits: Comprehensive Health Benefits | 401k | Paid Time Off As a Customer Engagement Specialist, you will: Interact directly with clients to guarantee a superior level of satisfaction, addressing any discrepancies or oversights in their experience....
-
Junior Marketing
3 months ago
Greenwood, United States Mcg Solutions Llc Full timeWe are searching for a motivated Junior Marketing & Advertising Coordinator to join our sales and promotional marketing department. The Junior Marketing & Advertising Coordinator will help exceed company and client goals by assisting the Marketing & Advertising Manager with developing unique campaigns and programs to appeal to consumers and increase client...
-
Customer Service Representative
2 months ago
Greenwood, United States Indiana Farm Bureau Full timeCustomer Service Representative Greenwood , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the...
-
Customer Service Rep
2 months ago
Greenwood, United States Best Buy Full timeAre you a tech enthusiast? Embark on a thrilling journey with Best Buy's retail squad, where embracing diversity and self-growth is their mantra Amazing pay, flexible schedules, and no experience required As a Customer Service Representative (FT/PT) you will: Provide exceptional service to customers both in-store and over the phone; Answer customer...
-
Patient Care Coordinator
1 week ago
Greenwood, Indiana, United States Goodman Campbell Brain and Spine Full timeJob OverviewGoodman Campbell TeamAt Goodman Campbell Brain and Spine (GCBS), we recognize that every member of our organization plays a crucial role in our mission to provide outstanding and timely neurosurgical care, with a strong focus on quality.We strive to foster a genuine culture through intentional actions that reflect collaboration, respect, and a...
-
Healthcare Service Coordinator
1 week ago
Greenwood, South Carolina, United States Carolina Health Centers, Inc. Full timeJob OverviewPOSITION SUMMARY:The Healthcare Service Coordinator embodies the values of Carolina Health Centers, Inc. and plays a crucial role in managing the front office operations while ensuring exceptional patient care. This individual is tasked with supporting the management team in guiding, mentoring, and coordinating the front office personnel to...
-
Customer Service Representative
3 weeks ago
Greenwood, United States Caliber Collision Centers Full timeService Center Greenwood - Melody Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load...
-
Patient Service Coordinator
3 months ago
Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:GENERAL DESCRIPTION:The Patient Service Coordinator represents Carolina Health Centers and the assigned practice site in a professional manner and is responsible for assisting their manager with leading, coaching, and coordination of the front office staff in daily office processes and patient care. He or she should...
-
Operations Coordinator
5 days ago
Greenwood, South Carolina, United States SDI Inc Full timeJob SummaryWe are seeking a highly skilled Operations Coordinator to join our team at SDI Inc. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our client's storeroom operations.Key ResponsibilitiesWork closely with the purchasing department to ensure timely delivery of parts to client sites.Perform production...