Customer Experience Specialist
2 months ago
**About Toastique**
We are a dynamic and fast-paced company that prides itself on delivering exceptional customer experiences. As a Team Member at Toastique, you will play a critical role in bringing our brand to life and ensuring that every customer leaves with a smile on their face.
**Responsibilities**
- Take orders on the point-of-sale system and double-check customer orders to ensure accuracy
- Prepare and present high-quality food and beverages, maintaining consistency, speed, and presentation
- Answer phone calls and direct inquiries to shift leads or managers as needed
- Maintain a clean and organized workspace, including smoothie and toast stations, FOH tables, and bathrooms
- Restock disposable ware, cups, and merchandiser items as needed
- Follow directions from shift leads or managers to ensure all prep is done correctly
- Assist with back-of-house duties, such as dishes, sweeping, mopping, trash, and putting away deliveries
- Collaborate with the team to achieve the highest level of customer satisfaction
**Requirements**
- Exhibit a positive and energetic attitude
- Demonstrate a strong work ethic
- Be a team player
**Compensation**
The position wage will be between $15-17 per hour, depending on past experience.
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