Customer Experience Specialist

2 months ago


Greenwood, South Carolina, United States Scooter\'s Coffee Full time
About the Role

We are seeking a highly skilled and enthusiastic Coffee Connoisseur to join our team at Scooter's Coffee. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.

Key Responsibilities
  • Greet and Engage with Customers: Create a welcoming atmosphere and build rapport with each customer to ensure a memorable experience.
  • Provide Expert Service: Offer suggestions and recommendations to customers, ensuring they receive the perfect beverage to meet their needs.
  • Manage Cash Handling: Accurately process transactions, manage cash drawers, and maintain a high level of cash handling integrity.
  • Maintain a Clean and Organized Environment: Ensure all equipment, workstations, and customer areas are clean and well-maintained to meet our high standards.
  • Optimize Workflow Efficiency: Restock supplies, merchandise, and food items to ensure seamless operations and meet customer demands.
Requirements
  • Passion for People: Demonstrate a genuine interest in building relationships with customers and colleagues.
  • Teamwork and Collaboration: Work cooperatively with colleagues to achieve common goals and maintain a positive work environment.
  • Dependability and Flexibility: Demonstrate a strong work ethic, adaptability, and willingness to learn and grow with the company.
About Scooter's Coffee

Scooter's Coffee is a specialty coffee company dedicated to serving high-quality beverages and creating a welcoming atmosphere for our customers. We value integrity, love, humility, and courage, and we are committed to making a positive impact in our communities.


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