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HR Management Lead

3 months ago

Palo Alto, United States Aston Carter Full time

Description: • Partner with HR COE leaders to introduce new ways of working for decentralized knowledge management, including review and updates for all relevant knowledge • Work with content owners to complete knowledge updates in current operational state to prepare for handoff to COEs • Lead the design of tools and templates (e.g., article quality checklists, publishing workflows) and facilitate workshops to equip COE members with the skills and knowledge to effectively manage knowledge within their domains • Facilitate workshops and training sessions to equip COE members with the skills and tools necessary to effectively manage knowledge within their domains. • In partnership with the ServiceNow Product Manager, establish best practices and frameworks for knowledge creation, curation, ownership, governance, and overall health of HR knowledge bases within the COEs. • Foster a culture of knowledge sharing and collaboration within and between HR COEs. • Develop and analyze knowledge utilization metrics to identify opportunities for improvement and measure the impact of decentralized knowledge management initiatives. • Stay up-to-date with industry trends in decentralized knowledge management and identify opportunities to enhance HR's knowledge-sharing capabilities. • Contribute to the implementation, improvement and maintenance of knowledge management processes and tools Skills: Human Resources Management

Knowledge Management

Training Programs

ServiceNow

Content Management

Additional Skills & Qualifications: • Bachelor's degree in Human Resources, Knowledge Management, Information Science, or a related field. Required Experience • 5+ years of experience in knowledge management, content management, or information organization, with a focus on collaborative or decentralized approaches. • Strong understanding of knowledge management principles and methodologies, particularly as they apply to a decentralized model. • Excellent communication, interpersonal, and collaboration skills with the ability to build strong relationships with diverse teams. • Demonstrated ability to facilitate training programs and workshops. • Proficiency in knowledge management tools and collaborative platforms. • Analytical mindset with the ability to interpret data and draw meaningful insights. • Experience working in a Human Resources environment is a plus. • A proactive, self-motivated, and results-oriented individual with a passion for fostering knowledge sharing and collaboration. Preferred Qualifications • Working knowledge of the ServiceNow platform, particularly the Knowledge Management application • Experience developing and implementing knowledge management strategies in a decentralized environment. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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