Administrative Assistant

3 weeks ago


Riverside, United States There Is Hope Foster Family Agency Full time

**SUMMARY**

Responsible for handling front office reception and administration assistant duties, serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival, answering phones, handling Agency’s inquiries, and sorting and distributing mail.

**Qualifications**

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management. This position description/summary reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

**REQUIREMENTS**:

- Employee must undergo a pre-employment physical examination. This examination will be given at the employee expense by a license physician and will include a TB test as requires by Community Care Licensing.
- Employee must submit to a live scan/fingerprint process. Employee must receive clearance from Department of Justice, Federal Bureau of Investigation and Child Abuse Index per Community Care Licensing.
- Employee must sign a statement acknowledging the child and elder abuse and neglect reporting.
- Participate in employee orientations and ongoing training.
- Have a current California Driver License and automobile insurance.
- Employee must have the ability to use office machines, word processors, computers, etc. to prepare the necessary documentation, reports, etc.
- Employee shall complete a minimum of one-hour training in the area of child and elder abuse recognition, identification, assessing and reporting.

**RESPONSIBILITIES AND OBLIGATIONS**

1. Maintains safe and clean reception area by complying with procedures, rules, and regulations.

2. Answer phones and operate a switchboard.

3. Route calls to specific people.

4. Answer inquiries about our Agency.

5. Greet visitors warmly and make sure they are comfortable.

6. Maintains security by following procedures; Give visitors badges and direct them to where they can sign in.

7. Call persons waiting for visitor and book them a room to meet in.

8. Coordinate mail flow in and out of office.

9. Coordinate office activities.

10. Handle phone calls from people calling in sick.

12. Arrange appointments.

14. Collect and distribute parcels and other mail.

15. Take and relay messages.

16. Maintains clothing allowance forms and collects receipts from foster parents of monthly Clothing Allowance.

17. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

18. Assist Administrator with preparation of Addendums.

19. Contributes to team effort by accomplishing related results as needed.

20. Tracking of all faxes coming into the office and distribute them as needed.

21. Screen prospective parents when they call for information.

22. Log in all prospective calls.

23. Assist all office staff with any duties as needed.

Pay: From $42,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Spanish (required)

Work Location: In person



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