Case Manager Assistant

2 weeks ago


Riverside, United States New Life FFA Full time

**JOB DESCRIPTION**

Under the guidance of the Lead Case Manager, the Case Manager Assistant provides administrative services and support to Lead Case Manager and Case Managers by ensuring the completion of designated assigned tasks. The Case Manager Assistant is responsible for assisting and supporting the Case Management Department to ensure New Life FFA’s goals and objectives are met in accordance with the mission statement.

**ESSENTIAL FUNCTIONS**

1) Assist in clerical duties as needed.

2) Assist Lead Case Manager and Case Managers with daily tasks.

3) Create, file, scan, and maintain files as needed.

4) Data Entry.

5) Call sponsors.

6) Answer phones.

7) Be accessible.

8) Conduct monthly home inspections if requested.

9) Assist with travel arrangements.

10) Assist with portal audits 3 times a week.

11) Analyze intake documents and pictures to ensure compliance.

12) Close Case Manager files (section 6)**.**

13) Maintain confidentiality at all times.

14) Complete projects promptly.

15) Must be relied upon regarding task completion and follow-up meeting deadlines on time without sacrificing accuracy, work quality, or customer service satisfaction.

16) Assist with compliance paperwork for the children.

17) Must effectively communicate immediately with the Lead Case Manager on all issues of concern that affect New Life FFA UC.

18) Communicate and interact respectfully with New Life FFA employees, certified families, State, County, ORR, and Community representatives.

19) Assist with facilitating trainings for UC and RPs

20) Other duties may be assigned.

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 5x8
- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- Spanish (required)

Ability to Relocate:

- Riverside, CA: Relocate before starting work (required)

Work Location: In person


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