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Front Desk Agent

4 months ago


Plymouth, United States Baymont Inn and Suites Full time

**Responsibilities**:

- Check guests in and out
- Make reservations for guests and answer questions, both in person and over the phone
- Wash and fold linens and towels for guest rooms
- Moderate any guest complaints in a professional manner
- General upkeep of the hotel including public areas such as the pool, fitness center, and lobby

**Skills/Requirements**:

- Previous work experience preferred but not required
- Basic computer knowledge preferred but not required
- Must have friendly and welcoming customer service oriented attitude
- Act professional in a high stress environment
- Willing to work some weekends and holidays
- Must be 18 or older to work at front desk
- Occasionally lift 30-40 lbs

**Job Types**: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
- Weekends only

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel Experience: 1 year (preferred)
- Front Desk: 1 year (preferred)

Work Location: In person