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Customer Support Specialist

4 months ago

Inglewood, United States Business Data, Inc. Full time

Business Data, Inc. (BDI) is a service organization steadfastly committed to meeting the needs of its customers. Our success is measured solely on this track, as we remain true to our customers’ needs in keeping with our own goals.

**Description**

Position available in a unique production processing environment. Must be comfortable around a computer workstation with some Windows familiarity. As needed, we will teach you the technical skills needed to grow and advance.

**Your responsibilities in this role**
- Learn custom software along with processing procedures
- Process, modify and build messages
- Reviewing customer instructions prior to processing
- Provide customers with samples
- Inspecting job samples to ensure they are error free before submitting to customer
- Ensuring that all messages deadlines are met
- Reporting production issues or problems to supervisors

**Requirements**:

- Workstation familiarity with Windows and M/S Office (Excel, Outlook etc.) required. Basic graphic tools experience are a plus but not required (InDesign)
- 1-2+ years of experience working in a team environment within a business
- Required accuracy and attention to detail and ability to follow standard procedures is a requirement
- Excellent time management and organizational skills
- Multitasking, prioritizing, and dependability
- Disciplined, perceptive, resourceful, solution-oriented, and tech-savvy
- Good oral and written communications skills
- Ability to work after hours and/or on weekends as needed
- High school diploma
- **Complete a background check, drug test, and assessment test**

Pay: $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Commute:

- Inglewood, CA 90302 (preferred)

Ability to Relocate:

- Inglewood, CA 90302: Relocate before starting work (required)

Work Location: In person