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Consumer Lending-operations

3 months ago

Huntington Beach, United States Nuvision Federal Credit Union Full time

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today Let us be part of your career journey

Performs all duties associated with processing Consumer, Credit Card, and Home Equity Lines of Credit (HELOC) loans. Reviews loan packages and determines steps necessary to complete funding in an accurate and timely manner. Adds value to the organization by assisting with the process which adds assets to the Credit Union’s portfolio.

**Responsibilities**:

- Performs duties related to processing and funding all types of consumer lending products.
- Obtains accurate pay off figures, and prepares and mails pay off checks and letters in relation to consumer loan funding.
- Accepts incoming calls, answers questions and provides information related to loan processing and loan funding.
- Adheres to all auditing procedures designed to document the lending process and provide the proper checks and balances.
- Supports and participates in continuous improvement activities.
- Represents the Credit Union in a positive and professional manner.
- Other related duties as assigned.
- Maintains member and other sensitive information with confidentiality.
- Treats co-workers and members with respect.

**Qualifications**:

- Minimum two years consumer loan processing and or funding experience.
- A comprehensive knowledge of all consumer lending products, documentation, policies and procedures, services and delivery methods.
- Working knowledge of NCUA lending regulations, and consumer lending and collections concepts and practices.
- Must be able to communicate effectively with members, management, team members and external third-parties.
- Ability to interface with people in a positive manner with empathy, courtesy and tact.
- Good interpersonal and consulting skills.
- Able to handle difficult calls.
- Team oriented and the ability to work collaboratively
- Ability to analyze and solve problems relative to member service needs
- Must be able to coordinate, manage and guide multiple priorities simultaneously and effectively through to completion.

**Education**: High School or Equivalent

**Benefits**:

- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Account
- 401(k) Matching
- Paid Time Off
- Training Provided
- Tuition Reimbursement

**Pay scale by applicable geographic location**:

- Alaska: $20.26 - $25.33

**Covid-19 Precaution(s)**:

- Remote Interview Process (some positions vary)
- In-Person Interview required for Front-Line Positions
- Social Distancing and Mask Guidelines in place