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Front Desk Medical Receptionist

3 months ago

Burbank, United States Los Angeles Institute of Foot and Ankle Surgery Full time

A full-time bi-lingual (Spanish or Armenian) Front Desk Receptionist is wanted for an immediate opening in a busy medical office.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following;
- Welcomes patients and visitors by greeting in person or on the telephone; answering or referring inquiries. Interacts with patients in a courteous, friendly, and caring manner.
- Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and insurance information. Ensures patient charts are complete and up-to-date.
- Scans and uploads new patient registration forms and patient information. Verifies eligibility of insurance benefits and obtains authorizations for care.
- Schedules follow up appointments.
- Contacts Physicians when results (labs, x-rays, etc.) have arrived (by fax, mail, etc.)
- Constantly works in a team with all co-workers to ensure good quality patient care.
- Collects co-payments and fees for service

SKILLS REQUIRED: - Minimum of 2 years’ experience in a medical field - Excellent computer skills -Superior Time Management Skills - Superior interpersonal and communication skills - Extensive familiarity with health care relevant legislation and standards for the protection of health information and patient privacy (HIPAA) - Must possess a high degree of integrity and trust along with the ability to work independently - Excellent Computer and documentation skills - Very organized and able to multitask; detail oriented - Understands and follows health provider's instructions; seeks clarification when necessary - Knowledge of medical terminology is a plus

Other duties may be assigned.

Pay: $20.00 - $25.00 per hour

**Benefits**:

- 401(k)
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Paid training

Medical specialties:

- Podiatry
- Surgery

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Medical Terminology: 1 year (required)
- Customer Service: 1 year (required)

Work Location: In person