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Front of House Manager

3 months ago

New York, United States the Chef Agency Full time

Job Summary:
**Duties**:

- Manage and supervise front-of-house staff, including servers, bartenders, and hosts/hostesses
- Train new employees on company policies, procedures, and customer service standards
- Oversee daily operations to ensure smooth service flow and timely delivery of food and beverages
- Coordinate with the kitchen staff to ensure efficient communication and collaboration between front-of-house and back-of-house teams
- Monitor inventory levels and place orders for supplies as needed
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Maintain cleanliness and organization of the dining area, bar, and restrooms
- Implement strategies to enhance customer satisfaction and loyalty
- Ensure compliance with health and safety regulations

Qualifications:

- Previous experience in a similar role within the hospitality industry
- Strong leadership skills with the ability to motivate and inspire a team
- Knowledge of kitchen operations and inventory control
- Excellent communication and interpersonal skills
- Proficient in using Aloha POS or similar restaurant management software
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work evenings, weekends, and holidays as required

We offer competitive pay based on experience.

If you are passionate about delivering exceptional service and have the skills required for this role, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Pay: $85,000.00 - $90,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 5 years

Restaurant type:

- Fine dining restaurant

Shift:

- 10 hour shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- New York, NY: Relocate before starting work (required)

Work Location: In person