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Experienced Front of House Manager

2 months ago

New York, New York, United States One Haus Full time
Job Overview

A dynamic and upscale hospitality brand is on the lookout for a Senior Operations Manager to enhance their Front of House leadership team. The Senior Operations Manager plays a crucial role in ensuring the daily operations run smoothly. This position also involves overseeing all service and entertainment activities during assigned shifts, acting as either a Manager on Duty or Lead Manager.

With a strong emphasis on both team and guest satisfaction, the Senior Operations Manager must balance operational excellence, business insight, safety regulations, and a growing sense of emotional intelligence. This is an exciting and expanding company.

Key Qualifications:

  • At least 5 years of management experience in a high-volume, quality cocktail venue.
  • TIPS alcohol certification.
  • Food handling certification.
  • Exceptional leadership and communication skills.
  • Ability to communicate effectively at all levels.
  • Strong financial management skills.
  • Proven ability to perform under pressure and make timely decisions.
  • Experience in operating at a high level under management guidance.
  • Capability to manage multiple operational and managerial responsibilities simultaneously.
  • Professional maturity to handle confidential matters with discretion and sound judgment.
  • Physical capability to meet the demands of the role, including prolonged walking, standing, or lifting heavy items, as well as working evenings, weekends, and holidays.

Benefits Offered:

  • Competitive salary with significant opportunities for career advancement.
  • Eligibility for annual bonuses.
  • 12 days of Paid Time Off, with additional days accrued over time.
  • Multiple CIGNA medical plans to cater to you and your family’s needs, alongside dental and vision options.
  • 401(k) plans to help you invest in your future.
  • Life insurance with employer contributions.
  • Optional Short Term Disability Insurance.
  • Bill review services through the Healthjoy app.
  • Convenient Pre-Tax Transit & Parking benefits to save on commuting costs.
  • Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA) for everyday expenses.
  • 8 weeks of Paid Family Leave after one year of employment.