Secretary

1 month ago


Laguna Hills, United States Vida Wise Accupunture, Inc. Full time

Overview:
The primary duty is to keep the office running smoothly. Their responsibilities include but are not limited to:

- Patient information: Scheduling, rescheduling, and canceling appointments, welcoming and assisting patients, and ensuring they receive excellent customer service
- Patient records: Maintaining patient databases and medical records, including typing medical documents like provider dictations and patient charts
- Insurance claims: Working with insurance companies to process claims and co-payments. Familarity with American Specialty Health (ASHLink) is a plus.
- Payments: Processing invoices, bills, and payments.
- Office communications: Answering and directing phone calls, organizing and distributing messages, and managing office communications.
- Office supplies: Maintaining and ordering office supplies.
- Office space: Maintaining a tidy office space.
- Calling potential new and existing patients to schedule care, follow up and status updates
- Contacting patients to remind them of upcoming appointments.
- Complying with office policy and procedures
- Other duties as assigned.

Required skill set includes but are not limited to:

- Effective communication (written and oral)
- Organizational skills
- Patience
- Time management
- Empathy
- Attention to detail
- Flexibility

**Job Types**: Full-time, Part-time

Pay: $16.00 - $25.00 per hour

Expected hours: 10 - 40 per week

**Benefits**:

- Paid time off

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift

Ability to Relocate:

- Laguna Hills, CA: Relocate before starting work (required)

Work Location: In person


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