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Support Specialist

3 months ago

Albany, United States CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC Full time

Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career. Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York. The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly. CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion. At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.

The Support Specialist will provide administrative support and be the contact person for programs and/or projects as related to the business operations of the department(s). The Support Specialist identifies, prioritizes and evaluates the administrative needs of the leadership team within their respective department including, but not limited to, scheduling and calendar management, budget support, coordinating travel and events, handling confidential correspondence, committee preparation, reporting and tracking information. The Support Specialist is expected to deliver work that is timely and accurate, to maintain appropriate confidentiality, and to demonstrate excellent customer service skills as a key representative of the department.

**QUALIFICATIONS**:

- High school diploma/GED required; Associate’s Degree preferred.
- 2 years’ relevant experience required.
- Experience in customer service, or healthcare environment preferred.
- Advanced knowledge of Microsoft Outlook and Word required. Working knowledge of Microsoft Excel and Power Point required. Database management knowledge preferred.
- Demonstrated ability to produce business correspondence and written documents, which exhibit appropriate grammar, spelling, punctuation and sentence structure.
- Demonstrated ability to work with highly confidential information and handle sensitive matters, in a changing and fast-paced environment.
- Excellent attention to detail, with strong organizational and interpersonal skills.
- Ability to both work individually and as part of a team.
- Ability to attend/support after-hours meetings, as needed.

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.