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Administrative Officer 1

4 months ago

Dauphin County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Do you take pride in your impressive organizational skills and want to further your professional career within the Commonwealth? The Department of Labor & Industry is excited to welcome an Administrative Officer 1 to join the Bureau of Workers' Compensation. Showcase your leadership abilities while providing oversight and management for activities of the Claims Management Division within the Data Quality (DQ) Section. We look forward to meeting you

**DESCRIPTION OF WORK**:

- As an Administrative Officer 1, you will be responsible for maintaining the integrity and consistency of the data within Workers’ Compensation Automation and Information System (WCAIS) which is used by the Bureau of Workers’ Compensation, the Workers’ Compensation Office of Adjudication, and the Workers’ Compensation Appeal Board, as well as 47,000 registered users. This is a multi-faceted professional position which performs supervisory responsibilities such as participating in the selection and appointment of staff, training staff, evaluating performance, managing team operations, staffing levels, approving and disapproving leave, and initiating disciplinary actions if necessary.

Specific duties include reviewing data quality incidents received, researching issues to determine the appropriate resolution, and contacting the appropriate internal or external party if needed to obtain or validate information. You will collaborate with staff to design and implement enhancements to WCAIS and DQ processes and facilitate meetings related to DQ updates, issues, and initiatives.

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- ** Telework**:You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- Two years of experience in varied office management or staff work; and bachelor's degree; **or**:

- Any equivalent combination of experience and training.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.