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Full Time Receptionist/appointment Coordinator

4 months ago


Woburn, United States Colonial Cadillac Full time

**Receptionist for Colonial Cadillac of Woburn**

In this role as a receptionist/appointment coordinator you will, answer phones, take messages, set appointments. confirm appointments, cashier out customers for our very busy service and parts department ( learn our DMS - Automate ), reconcile the deposit at the end of shift. you will be responsible for receipting in deposits from customers, filing service repair orders, faxing paperwork for payment for extended warranties, along with follow up calls to warranty company. Manage the spare keys for sales. Fill-out used vehicle record book, and various administrative support tasks.

**BENEFITS**
- Competitive Pay
- Phone Counseling Services
- 401K
- Employee Discounts

**Responsibilities**- Answer dealership group phones, greet and receive prospects and customers-
- Set and confirm daily service appointments-
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson-
- Work cooperatively with the sales and other internal teams-
- Communicate with callers and visitors in a professional, friendly, and efficient manner-
- Type memos, correspondence, reports, and other documents-
- Assist in scheduling and confirming sales appointments-
- Other duties as assigned**Qualifications**- Experience as Receptionist or Administrative in Corporate setting-
- Microsoft Office Suite and Word preferred-
- Ability to multi-task in a fast-paced, environment-
- Excellent communication and organizational skills-
- Ability to work well with others-
- Opportunity to join a multiply automotive dealership company with growth potential.-
- Great work environment in an exciting industryHours: Monday - Friday 8:30-5:30
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._