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Front Desk Receptionist

2 months ago

Woburn, United States Excel Orthopaedic Specialists Full time $19 - $22
Job DescriptionJob DescriptionDescription:

At Excel our mission is simple: to provide the very best in medical services for those who come to us with orthopedic problems and injuries. Come join us and help make a difference in our patient's lives. This position includes:

  • Greet and check-in patients in a friendly and professional manner
  • Schedule and confirm patient appointments using medical scheduling software
  • Problem-solve and schedule optimization
  • Collect and verify patient information, including insurance details, co-pays and payments as needed
  • Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care
  • Maintain patient records and ensure they are accurate and up-to-date
  • Follow HIPAA guidelines to protect patient confidentiality
  • Assist with medical administrative tasks, such as filing and organizing documents


Requirements:
  • Ability to communicate clearly and effectively with a diverse population
  • Experience working with electronic health record systems, such as eClinicalWorks
  • Knowledge of medical terminology and procedures
  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Familiarity with phone systems and handling incoming calls professionally