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Healthcare Administrative Coordinator

2 months ago

Woburn, Massachusetts, United States Excel Orthopaedic Specialists Full time
Position Overview

We are looking for a meticulous and organized Medical Secretary to provide essential administrative support within our healthcare facility. This role is crucial in maintaining efficient operations and enhancing patient care. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional service.

Key Responsibilities:
  • Schedule Management: Oversee provider schedules and templates to ensure optimal time management.
  • Appointment Coordination: Schedule patient appointments while addressing any scheduling conflicts and optimizing time slots.
  • Referral Handling: Obtain and manage referrals and authorizations for various medical services, including imaging and surgical procedures.
  • Communication: Actively communicate with clinical staff regarding any patient care issues that may arise.
  • Documentation: Complete necessary pre- and post-operative paperwork, including school notes and medical necessity forms.
  • External Appointment Scheduling: Assist in coordinating outside appointments, such as MRIs and hospital procedures.
  • Collaboration: Foster positive interactions with patients, physicians, and other departments to ensure coordinated care.
Qualifications:

The successful candidate will possess:

  • Experience managing a high-volume call system effectively.
  • Previous experience in a healthcare or hospitality environment is preferred.
  • The ability to work independently and demonstrate strong phone and interpersonal skills.
  • A collaborative mindset and the ability to work well within a close-knit team.
  • Effective communication skills, both written and verbal, to engage with medical professionals and patients.
  • Strong documentation skills and attention to detail, along with a willingness to learn.
  • Comfort with electronic medical records (EMR) systems.
  • The ability to prioritize multiple tasks and projects simultaneously.
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